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所在平台: Udemy |
课程主页: https://www.udemy.com/course/introduction-to-emotional-intelligence/
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课程名称：《情商入门》 课程概述： 本课程探讨情商如何影响你的表现、建立人际关系以及基于情感作出优质决策。情商是影响你工作和个人生活的重要方面，它意味着你如何将思维与情感结合，以建立良好的人际关系并做出真实的决策。管理当下的自己，以满足你的情感需求，是过上充实、丰富和有意义生活的基础。 情商不同于智能商数（IQ），提供了对成功和工作表现的另一种视角。该课程介绍情商的多个方面，强调它是可以改变和发展的。研究表明，情商和认知智商（IQ）是无关的：你可以情商高但智商低，反之亦然。情商是每个人的责任，影响你对事件的反应和回应。虽然发展情商并不容易，但本课程将探讨情商在职场中的应用，澄清常见术语的混淆，如情商（EI）和情绪商数（EQ）的区别。 课程内容： - 介绍情商及其重要性 - 阐述情商与其他智能的区别 - 识别情感的重要性及其在职场中的应用 - 列出可发展的情商能力 - 解析情绪的优势与劣势 课程包含叙述视频、测验及可下载的趣味材料，此外还有耶鲁大学情绪智力中心的关键研究者大卫·卡鲁索博士的见解。课程是由领导与管理研究所认可的一天研讨会的一部分，约为8小时的继续专业发展培训。 注意：本课程不适合不愿意通过实践活动进行学习的学员，因为情商的提升需要反思、反馈和与他人讨论的发展过程。课程还包括三个互动实践活动，旨在帮助你发展情商，涉及到与他人互动和课外反思。 学习成果： - 理解你所经历情感的重要性 - 区分情绪和感觉 - 探讨情感中的数据并有效利用 - 学习如何练习和发展情商 - 通过洞察他人的情感改善关系和表现 - 理解对特定情境的反应及情感对表现的影响 所有学习者都有机会赢得奖品、获取播客、情商杂志和其他资源。所有课程材料均符合可及性标准，视频为高清录制，配有语法正确的英文字幕。课程将持续更新，以确保内容的时效性和相关性。
Explore how your emotional intelligence influences how you perform, build relationships and make good quality decisions based on emotions.What is it to be the best human being that you can be? Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.Emotional intelligence is different from IQ - cognitive intelligence, and offers a different perspective on success and performance at work. There are many parts to emotional intelligence - it predicts effectiveness and can be changed and developed. Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.Your emotional intelligence is your responsibility! How you react and respond to events is governed by your emotional intelligence. You can work to develop your emotional intelligence, but this is not easy. This course explores little known ways that emotional intelligence can be used in the workplace by investigating what it is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.The course resolves any confusion you may have around some of the terminology used in various emotional intelligence courses, such as what is the difference between EI and EQ? You'll get to understand why EI is a broader term that covers emotional intelligence in much more depth. People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way. The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. The course investigates the advantages and disadvantages of emotional intelligence, ways it can be improved and some do's and don'ts of working with emotional intelligence in the workplace. It will test your emotional intelligence! Changing the way that you work with your emotions and working with your emotional intelligence is not easy. This course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!! Emotional intelligence is about improving performance, engagement and well being in a sustainable way, so that it sticks.By completing this course, you will be able toIdentify what emotional intelligence is and what it is notExplain what emotional intelligence is and why it is importantExplain the difference between Emotional Quotient (EQ) and Emotional Intelligence (EI)Describe how emotional intelligence differences from other intelligencesRecognise how and why emotions are importantList some emotional intelligence competencies that can be developedThe course contains narrated videos, quizzes and some fun material to download - including a series of complementary resource cards. The course contains some insights from one of the key researchers in the field of emotional intelligence - Dr. David Caruso from Yale University Center for Emotional Intelligence. He shares his views on the subject and some insights into emotional intelligence as an ability.The course material makes up part of a one day workshop endorsed by the Institute of Leadership and Management. It is equivalent to about 8 hour's CPD training.PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Emotional intelligence cannot be developed by learning some techniques through watching a few video lectures. The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.This course is being continually refined and updated to ensure it remains current and relevant.There are THREE interactive practical activities included within the course that are designed to help you to develop your emotional intelligence. 1. Reflecting About This Course 2. Assessing your Emotional Intelligence3. Three Good ThingsThese activities involve some interaction with other people and some reflection outside of the course. They are designed to help you find out how you are using your emotional intelligence in the workplace, how you view your emotional intelligence and how others view your emotional intelligence. You will be guided on what and how you need to change. The emotional brain learns from doing things and through activity. Repetition and rehearsal over weeks will embed in changes.Every learner taking the course has the chance to win a valuable prize, access to podcasts, a magazine on emotional intelligence and access to many other resources to develop emotional intelligence. The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.All PDFs can be completed online and are Section 508 / ADA Accessibility compliant. All videos are recorded in High Definition 1080p.All videos have grammatically correct English captions.Latest update - April 2025Learning OutcomesRecognise the importance of understanding the emotions that you experienceDifferentiate between emotions and feelings Ascertain the data or information in emotions and ways to use this effectivelyExamine how to practise and learn how to develop emotional intelligenceDiscover how to improve your relationships and performance by gaining insights into the emotions of other peopleIdentify why you react to situations with a particular focus on how your feelings and emotions impact upon your performanceFor additional information, including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.
