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所在平台: Udemy |
课程主页: https://www.udemy.com/course/introduction-quality-management-quality-assurance/
课程评论：没有评论
课程名称：质量管理与质量保证专家（认证） 课程概述：在竞争激烈的市场中，提供高质量的产品和服务能够改变一个企业的命运。然而，很多人对“质量”的定义及其测量方式却感到困惑。本课程将引导您踏入质量管理与质量保证的世界，助您成为质量领域的佼佼者。 课程内容包括： - 常见的质量定义 - 如何通过因果矩阵系统性分析质量 - 质量测量的方法 - 质量管理与质量保证中的常见关键绩效指标（KPI） - 质量的总成本是什么 - 质量保证与质量控制的区别 - VOC（客户声音）在质量保证中的作用 - CTQ（关键质量因素）及其对质量管理的帮助 - 审计如何促进质量保证与质量管理 - 事件树分析在风险管理中的应用 培训由阿姆斯特丹六西格玛学院（SSAA）提供，该学院由荷兰大学教师创办，旨在使学术质量教育更具可负担性、可及性和吸引力。截至2023年，已培养超过15万名学生。 我们期待您加入我们的短期免费的入门课程。 团队 SSAA
Quality Management And Quality Assurance Offering high quality products and services can transform a business. But here's the problem: Many people struggle to even define the meaning of quality and how it should be measured. Just ask around and find out for yourself. THIS COURSEThis course can be your first step in the world of quality management and quality assurance on your way to becoming a quality champion. What will you learn? What are some common definitions of quality?How can quality be analyzed systematically with a cause and effect matrix?How can quality be measured?What are some common KPIs in quality management and quality assurance?What is total cost of quality?What is the difference between quality assurance and quality control?What is VOC (Voice of Customer) and how can it help in quality assurance?What is a CTQ factor (Critical To Quality) and how can it help in quality management?How do audits help in quality assurance and quality management?How does event tree analysis help us with risk management? SIX SIGMA ACADEMY AMSTERDAM (SSAA)The training is provided by SSAA, an accredited provider of education that was set up by university lecturers from Holland, with the aim to make academic quality education more affordable, accessible and engaging. As of 2023, we have trained over 150,000 students worldwide.We hope to welcome you to our short, free introductory course.Team SSAA
