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This course provides an overview of different types of software, including drivers, utilities, applications, and Software as a Service (SaaS). Students will learn key considerations when selecting software, such as compatibility, system requirements, licensing, business needs, and privacy concerns. The course also explores software distribution methods in business environments and various application types and their use cases. Additionally, students will gain hands-on experience managing web browser settings and performing common tasks across different applications. By the end of the course, learners will have a solid foundation in selecting, deploying, and managing software effectively.Key components of the course include:Define types of software, such as drivers, utilities, applications, and SaaSList considerations for choosing software such as software compatibility, system requirements, licensing types, business requirements, and Privacy concernsDescribe methods of distributing software in a businessExplain types of applications and where they would be usedExplain web browser settings and how to manage themList various methods of how to do common tasks in applicationsUnderstanding Data StorageConsiderations for choosing and installing softwareTypes of softwareTips and tricks to managing softwareLearn it Right, Learn it Well, and Reap the RewardsSpending the time now to fully understand how to manage application can lead to efficiency in studying future topicsWho Should Take this Course:Anyone wanting to get into a career in ITWhy take the course from me?Experience: I've been in the IT world since 2000, have a masters in computers, and over 20 industry standard certificationsKnow how to Teach: I was trained as an instructor by the USAF, have a bachelors in education, teaching since 1997, and well over 6,000 hours of classroom instruction time.I've been a hiring manager since 2010, I know what skill sets employers are looking for.TechKnowSurge's Unique ApproachYour instructor has training and years of experience as an educator, as a technician, and as a leader. The course implements the following features:Microstep lectures and segmented videos that meters learning into bite size chunks. It also makes it easy to go back and review concepts when needed.Staged-Based Educational Model where information is covered multiple times in increasing amounts of complexity. The approach helps reinforce learning and creates a knowledge and skill set less likely to fade with time.Extensive coverage of topics to make sure topics are explained fullyWell-organized content. A tremendous amount of effort has been placed on what order content should be delivered to maximize learning and minimizing confusion.A focus on pedagogy. A funny name, but your instructor has a deep understanding of educational theory and what drives learning.Module overviews explaining what to expect for each module and sets a mindset for why the information is important to learn.Video intros, overviews, and summaries to explain the intention of each video, reinforce learning, and prepare you for success.High quality and engaging videos that use graphics, great explanations, and analogies to explain complex topics in an easy to understand way.Real world application. Step beyond just the theory. Your instructor has real world experience and will share that with you throughout the course.Employer insight, know what employers are looking for. Your instructor runs IT Departments and hires individuals just like you.This well organized course will has the following modules:Welcome and Getting Started: Prepare yourself for efficiently and successfully completing the course. You'll get an overview of what the course is all about and what you should expect out of it.Computer Software: This module introduces the fundamental categories of software, including drivers, utilities, applications, and Software as a Service (SaaS). Students will explore key factors in selecting the right software, such as compatibility, system requirements, licensing models, business needs, and privacy concerns. Additionally, the module covers common methods businesses use to distribute software, ensuring efficiency, security, and compliance. By the end of this module, learners will be equipped with the knowledge to evaluate and deploy software solutions effectively.Working with Apps: This module explores various types of applications, including productivity software, collaboration tools, multimedia applications, business software, and specialized industry applications. Students will learn where and how these applications are used in different environments, from personal computing to enterprise solutions. By the end of this module, learners will have a clear understanding of application categories and their practical applications in business and daily life.Working with Web Browsers: This module covers essential web browser settings and how to manage them for security, privacy, and performance. Students will learn how to configure settings such as default search engines, cookies, pop-up blockers, extensions, and security preferences. The module also explores best practices for maintaining browser performance and protecting user data. By the end of this module, learners will be able to optimize and troubleshoot browser settings for a more secure and efficient browsing experience.Application Tips and Tricks: This module provides an overview of different methods for completing common tasks across various applications. By the end of this module, learners will be able to navigate and efficiently perform essential tasks in a variety of applications.Wrap Up: Time to wrap up the course and provide any final thoughts.Instructor BioTechKnowSurge (Andrew Grimes) has been in the tech industry since 2000 and even longer as an Instructor. He started out as a Survival Instructor for the United States Air Force (USAF) in 1997. When he got out of the military, he started teaching computer classes. Wanting to advance his technical skills, he became a contractor working on a wide range of technologies while teaching technology college courses in the evening. Overtime, he became a hiring manager, director, and leaderHis background includes:Building a security program within 2 years to include becoming SOC 2 Type 2 compliantLeading and maximizing efficiency of IT, Security, and DevOps teamsManaging SaaS company infrastructure with millions of active usersManaging small, medium, and large IT InfrastructuresMigrating technologies to the cloudManaging multi-million dollar budgets and reducing overall budget spend year over yearUtilizing various project management techniques such as waterfall, scrum and Kanban to maximize efficiency and successBachelors in Workforce EducationMasters in Computer Resource and Information ManagementOver 6,000 hours of teaching experienceOver 20 industry standard certifications.Past student reviews:"Andrew is absolutely the best instructor I've had throughout the course of my education. He is extremely knowledgeable when it comes to all things network and IT-related. Because of the education he provided, I am now working in the network engineering field, and I could not have done it without his expert guidance." ~Michael B."Andrew was hands down my favorite instructor since enrolling" "He has great skills as an instructor, and I've learned a lot from his classes." ~Jeff S."As an instructor, he is thorough, articulate, patient and positive. He genuinely cares that his students fully comprehend the curriculum. I have a great deal of respect for Andrew. I can't recommend him highly enough." ~Dan H."I found Andrew to be one of the best Instructors" "He presents the information with real world applications, which helped to reinforce the concepts presented in the Cisco Certification track." "I am truely thankful to have had him as my teacher." ~Dan M."Andrew is very knowledgeable and brings his practical business experience with him. He expresses himself very well and treats everyone with respect. He explains very complicated concepts in a manner that is easy to understand." "It is without reservation that I would recommend Andrew as a business professional and/or teacher." ~Adam C."Andrew is an excellent instructor and more." "Andrew is the kind of teacher that you never forget." ~ William C."Andrew Grimes is a first rate instructor who genuinely cares about the success of his students. I was fortunate to have Andrew as my instructor." "I highly recommend Andrew as an instructor and IT professional." ~Paul C."Andrew is a great instructor who really cares whether his students grasp the concepts he teaches. He has a passion for teaching that many couldn't muster." ~Patrick R."He was a great teacher and I would gladly take a class under him again." ~Joshua R."...his style of teaching is accommodating for any level, that a student is starting off at, either beginning or advance in IT world." ~Paul W."He fosters a multidimensional environment of learning in which students of diverse abilities excel." ~Mark B"Andrew Grimes was a great Data Networks and Telecommunications Instructor." "I would highly recommend him to any who desires to further their education." ~ Tommy S.

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