|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/inclusive-facilitation-skills-for-leaders-of-diverse-teams/
课程评论：没有评论
**普利策在线课程总结：包容性会议引导技能** 本课程旨在教授领导者和管理者必备的包容性会议引导技能，以充分发挥团队的集体智慧，做出高质量的决策。课程证明，成功公司善于利用多元化团队的力量，而公司价值体现在其决策的制定和执行过程。 **课程核心内容：** * **会议引导基础：** 深入理解引导的核心概念，认识引导者角色的重要性，掌握小组的正常形成动态，并理解心理安全的关键作用。 * **引导者心态与责任：** 培养积极的引导者心态，明确引导者的职责。 * **会议前准备：** 学习如何邀请合适的人员，有效管理时间，清晰定义会议目标和预期成果，明确角色和职责，制定清晰的议程，提供必要的会前信息，以及准备与会者。 * **会议中引导：** 掌握如何定义小组协作方式、会议结构，以及如何引导讨论和决策。课程将涵盖参与式协商的心态、对话技巧、肢体语言和问题解决工具。 * **决策与共识：** 学习达成共识和一致性（consent）的方法。 * **会议记录与报告：** 学习如何进行会议记录和事后汇报。 * **会议后跟进：** 掌握反馈给予与接受的技巧，以及会议后跟进的方法。 * **处理棘手情况：** 重点教授如何应对权力不平衡、微歧视、会议中发言主导、信息保留以及高情绪化等挑战。 **讲师介绍：** Layli Miller-Muro 拥有 20 年领导高度多元化组织的经验，其组织因卓越的管理实践和包容性的协商决策过程而获得《华盛顿邮报》管理卓越奖。她曾被列为高盛“100 位最有趣的企业家”之一，以及《新闻周刊》“世界 150 位最具胆识的女性”之一。她是一位作家和演讲家，目前致力于帮助有使命感的企业和领导者将其价值观付诸实践。 **课程特色：** 本课程提供实用的技能、策略和工具，并附有模板、检查清单、参考材料、练习和测验，为学习者提供清晰的会议引导路线图，涵盖会议前、中、后各个环节。
Numerous studies have proven that the most successful companies harness the collective wisdom of diverse teams. Your company's value is the sum total of the decisions it makes and executes. Developing the skills needed to be an inclusive and efficient facilitator is critical for leaders and managers who want to ensure that all voices are heard, diverse perspectives are valued, efficient meetings are run, and high-quality decisions are made.This course will give you practical skills, tactics, and tools to be an inclusive and efficient facilitator. You will learn how to handle tough situations and you will receive a clear roadmap for what to do before a meeting, during a meeting, and after a meeting. You will receive templates, checklists, and reference materials, along with exercises and quizzes to support your learning journey.The sections of the course include:Understanding key facilitation conceptsThe importance of your role as a facilitatorNormal group formation dynamicsPsychological safetyA facilitator's mindsetA facilitator's responsibilitiesHow to facilitate before the meetingGetting the right people thereManaging timeDefining the purpose and desired outcomeDefining roles and responsibilitiesSetting and sending a clear agendaSending advance information needed for consultationPrepping others to be successful in their rolesHow to facilitate during the meeting DefineHow the group will work togetherStructure of the meetingIssues for discussion and decision DeliberateMindset for participatory consultationDialogue skillsBody languageProblem-solving tools DecideWays to get to consensusWays to achieve consent DocumentMinutes Reporting outHow to facilitate after the meetingFollow-up techniquesTechniques for giving and receiving feedback How to facilitate tough situations Power imbalancesMicroaggressionsDominatingWithholdingHigh emotionLayli Miller-Muro has was CEO of a highly diverse organization for 20 years. Recognized for its sound management practices and inclusive consultative decision-making processes, under her leadership, the organization won the Washington Post Award for Management Excellence. She was named as one of Goldman Sachs's Top 100 Most Intriguing Entrepreneurs and Newsweek Magazine's 150 Most Fearless Women in the World. Layli is an author and frequent lecturer. Currently, she is a consultant helping purpose-driven corporations and leaders operationalize their values.
