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所在平台: Udemy |
课程主页: https://www.udemy.com/course/improving-employee-performance-w/
课程评论：没有评论
**课程名称：** 提升员工绩效 **课程概述：** 本课程旨在帮助学员全面了解和掌握提升员工绩效的关键要素和实践方法。通过对员工在特定时期内的表现进行回顾和评估，识别实际绩效与期望绩效之间的差距，从而为管理层提供有效的组织控制手段。 **核心内容与目标：** * **绩效评估与差距分析：** 学习如何全面回顾员工的阶段性工作表现，并准确判断其实际绩效与组织期望目标之间的差距。 * **管理层决策支持：** 帮助管理层运用绩效评估信息，做出更明智的组织控制决策。 * **改善关系与沟通：** 促进上级与下级、管理层与员工之间关系的强化和沟通的顺畅。 * **诊断与发展：** 识别员工的个人优势与劣势，以此为基础确定未来的培训与发展需求。 * **绩效反馈：** 向员工提供关于其过往工作表现的建设性反馈。 * **支持人事决策：** 提供信息以辅助组织内的其他人力资源决策，如晋升、调职等。 * **明确期望与职责：** 确保员工清晰了解其岗位的期望表现和职责要求。 * **减少申诉：** 通过清晰的绩效管理流程，减少员工的不满和申诉。 * **评估人力资源职能：** 衡量招聘、选拔、培训和发展等人力资源职能的有效性。 **关键概念解析：** * **知识 (Knowledge)：** 指特定主题的具体信息和数据，能使个人充分理解该主题。 * **技能 (Skill)：** 指在特定智力或体力领域培养或创造出的倾向或能力。 * **能力 (Abilities)：** 指在特定领域内固有的、内在的天赋、技能或熟练程度。 **数据驱动的绩效管理：** 课程将强调当前组织越来越依赖分析平台和数据投资的重要性。员工相关数据，如团队互动、绩效评级、员工反馈和员工福祉，对于做出更明智的决策和改善员工体验至关重要。 **设定有效的绩效目标：** * **战略性目标一致：** 确保所有员工的工作都朝着公司的战略目标努力。 * **清晰的目标设定：** 为每位员工设定明确、清晰的工作目标和工作努力方向，使员工清楚知道自己每天的努力方向。 * **SMART原则：** 强调目标应具体（Specific）、可衡量（Measurable）、可达成（Achievable）、相关（Relevant）且有时间限制（Time-bound），并鼓励参与。 **制定绩效目标的考量因素：** * **短期与长期结合：** 定义能够产生长期效益的短期目标。 * **风险与挑战识别：** 识别实现这些目标过程中可能遇到的障碍和复杂问题。 * **系统灵活性：** 在系统中建立灵活性，以便根据需要进行必要的调整。 * **资源跟踪：** 密切关注所需的资源。 **总结：** 本课程将为学员提供一套系统性的方法，以科学、有效地管理和提升员工的绩效，从而推动个人和组织的共同成长。
To review the performance of the employees over a given period of time. To judge the gap between the actual and the desired performance. To help the management in exercising organizational control. Helps to strengthen the relationship and communication between superior - subordinates and management - employees. To diagnose the strengths and weaknesses of the individuals so as to identify the training and development needs of the future.To provide feedback to the employees regarding their past performance. Provide information to assist in other personal decisions in the organization. Provide clarity of expectations and responsibilities of the functions to be performed by the employees. To reduce grievances of the employees. To judge effectiveness of other human resource functions of the organization, such as, recruitment, selection, training, and development. ‘Knowledge' is information or data particular and specific to a subject, empowering a man to comprehend a subject to a satisfactory level. ‘Skill' is a developed or created inclination or capacity in a specific intellectual or physical domain. ‘Abilities' is the inherent internal talent, skill, or proficiency in a particular area. More and more organizations are now using an analytics platform and investing in data in a major way. Employee-related data such as, team interaction, performance rating, employee feedback, and well-being helps make more informed decisions and improve the employee experience. The main purpose of any organization is to make sure that all the employees work towards the strategic goal of the company. For this purpose, it is crucial that the company should define well-defined and clear goals and work efforts for each employee. Each employee should clearly know his performance goals and work effort. He should know, towards which direction he is working each day. It is essential that the goals and work effort defined should be specific, measurable, challenging, practically feasible and encourages participation.Some of the key considerations for developing performance objectives are: Define short-term goals which may generate long-term gains.Identify the possible obstacles and the complex issues in the process of realization of these objectives.Create flexibility into the system so that necessary changes can be added as and when required.Keep a track of the resource needs.
