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所在平台: Udemy |
课程主页: https://www.udemy.com/course/human-factors/
课程评论：没有评论
课程名称：人类因素 概述：人类因素是一个科学学科，旨在帮助人们发挥最佳工作表现。本学习模块强调人类因素的重要性，通过“只是一项例行操作”这一著名案例研究，展示错误可能导致的严重后果。模块讨论了医疗专业人员作为训练有素、积极进取和尽职尽责的职业群体，尽管他们接受了良好的教育并渴望提供最佳护理，但仍可能因为设计不良的医疗设备、护理流程和分散的系统而发生错误。单纯要求医疗专业人员“更加努力”或“更加小心”并不足以保护他们免受错误的影响。那么，为什么医疗错误仍然位列主要关注点，患者却无法始终获得基于证据的护理呢？ 学习模块进一步解析了错误为何会发生。人类的注意力有限，疲劳时表现更差，同时只能专注于一件事，常常会遗忘。当系统要求人类超越这些限制时，错误就可能发生。模块讨论基于人类因素原则的解决方案，使“正确的事情容易做到，错误的事情难以做到”。因此，当错误发生时，不太可能对患者造成伤害。完成培训模块后，用户将通过相关评估问题来展示他们对概念的理解和知识掌握。
Human factors are a scientific discipline which focuses to help people do their best work. The learning module teaches the importance of human factors with the famous case study of death of pilot's wife ‘just a routine operation'. The module discusses that healthcare professionals are among the most highly trained, motivated and diligent professionals. Despite their education and desire to deliver the best care possible, health care professionals can be set up for mistakes by poorly designed medical devices, care processes and fragmented systems. Requesting healthcare professionals to "try harder" or "be more careful" will not protect them against errors. So, why is it that medical errors are among the top concerns and patients do not consistently receive evidence-based care? The learning modules further explains why do errors happen? Human beings have limited attention spans and perform worse when tired and can only focus on one thing at a time, and often forget things. So, when systems ask human beings to go beyond these, failures can occur. It discusses solutions based on human factors principles making it "easy to do things right and hard to do things wrong." So, when errors do occur, they are less likely to lead to patient harm. After completion of the training module, the user will complete the related assessment questions to demonstrate their understanding and knowledge of concepts.
