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所在平台: Udemy |
课程主页: https://www.udemy.com/course/how-to-smartoutsource-your-virtual-assistant/
课程评论：没有评论
课程名称：聪明地外包你的虚拟助手 课程概述：全球商业外包处理行业正在经历巨大的增长。由于全球经济条件的变化，许多公司选择将任务和运营外包以在全球市场中保持竞争力。对于一些初创企业的创业者而言，海外外包仍是一个新的挑战。本课程将重点讲解如何聪明地从菲律宾外包虚拟助手。菲律宾成为全球公司外包虚拟助手的首选目的地，原因有很多，包括：低廉的劳动力小时费率、英语流利且口音中立的劳动力、与西方文化的亲和力，以及菲律宾人民的工作奉献精神和适应其他文化与工作条件的灵活性，这些都使其成为优秀团队合作者的理想选择。 在2010年，菲律宾十大全球商业外包公司均获得了数百万美元的收入，包括：Accenture、Convergys、Teletech Customer Care、JP Morgan Chase Bank、Stream International Global Services、Aegis People Support、Sykes Asia、Sitel、Telephilippines和Telus。同时，在2011年，菲律宾BPO行业实现了110亿美元的收入。如果你是初创企业的创业者，也可以通过外包享受与这些大公司同样的机会。 本课程主要涵盖以下主题，以帮助你了解外包虚拟助手的过程： 1. 什么是外包？什么是离岸外包？ 2. 什么是虚拟助手？ 3. 为什么要外包的五个理由？ 4. 导致全球外包的因素和事件 5. 菲律宾商业外包处理的崛起——在语音行业中排名第一、在非语音行业中排名第二，预计到2016年将是250亿美元的产业 6. 可以雇佣的虚拟助手类型 7. 如何快速找到你的菲律宾虚拟助手 8. 面试和培训菲律宾虚拟助手的指南 9. 你是选择公司、机构还是直接雇佣？ 通过本课程，你将获得关于如何有效外包虚拟助手的实用知识和技巧，帮助你在创业过程中提高效率和竞争力。
The Global Business Outsource Processing industry is experiencing tremendous growth. Due to global economic conditions, many companies have chosen to outsource tasks and operations to remain competitive in the global marketplace. For some startup individual entrepreneurs it is still a new challenge- outsourcing overseas. In this course we shall focus on how to smartoutsource your virtual assistant from the Philippines. Why the Philippines? The Philippines has become a top outsourcing destination by hundreds of global companies for virtual assistants for many good reasons such as: low labor hourly rates, english proficient workforce with neutral accent, western culture affinitity and the filipino people's dedication to work , flexibility to adapt to other cultures and work conditions- all combine to ideals of a great team collaborator. The following were the top 10 Philippine global business outsourcing companies in 2010 that earned millions in dollar revenues: Accenture, Convergys, Teletech Customer Care, JP MOrgan Chase Bank, Stream International Global Services, Aegis People Support, Sykes Asia, Sitel ,Telephilippines, Telus. Also in 2011 , the Philippine BPO industry earned 11 billion US dollars. If you are a startup entrepreneur you too can take advantage of the same opportunities these big companies have chosen through outsourcing. Here are the main course topics we shall be covering to help you. 1.What is outsourcing? what is offshoring? 2. What is a virtual assistant? 3.The five reasons why you should outsource ? 4. The Factors and events that led to global outsourcing 5. Rise of Philippine business outsource processing - number one in voice , number two in non-voice- a 25 US billion dollar industry in the Philippines by 2016 6. Types of virtual assistants you can hire 7. Where and how to find your virtual assistants fast in the Philippines 8. Guide to interviewing and training your Philippine virtual assistant9. Do you choose a company, agency or hire direct?
