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所在平台: Udemy |
课程主页: https://www.udemy.com/course/how-to-lead-difficult-conversations-positively/
课程评论：没有评论
**课程名称：** 如何积极地应对困难对话 **课程概述：** 本课程旨在帮助管理者、主管和领导者掌握积极有效沟通的技巧，将“困难对话”转化为增进理解、提升员工绩效的契机。课程提供具体可行的沟通工具和方法，特别适用于在绩效评估中与员工进行困难对话的场景。 **课程特色：** * **研究支持的互动内容：** 课程内容生动有趣，并有研究作为支撑。 * **易于遵循的准备建议：** 提供清晰的步骤，帮助您为任何困难对话做好准备。 * **有意义的实践练习：** 包括简短的作业，以及用于模拟困难对话的毕业设计工作表。 * **可靠的对话结构：** 提供一套万无一失的领导困难对话的结构。 **学习收获：** 通过本课程的学习，您将能够自信地应对任何困难的对话，掌握兼具实践性和理论依据的沟通策略。 **讲师资质：** 讲师拥有超过20年的教学经验，并持有传播学博士学位，将为您提供切实可行、即学即用的专家建议。沟通是一种可以学习的技能，本课程正是为此而设计。
Although most of us dread having difficult conversations, the truth is that it can transformative. When managers use positive and effective communication, they can transform the difficult moment into an opportunity for mutual understanding and to improve employee performance. In this course, I will show you how to do it.This course is designed to give you concrete communication tools and techniques to lead a difficult conversation with a colleague or an employee. The course will help managers, supervisors, and leaders who need to have a difficult conversation during a performance evaluation meeting with one of their employees.The course offers:1. Engaging, interactive content supported by research.2. Easy-to-follow recommendations to prepare for any difficult conversation.3. Meaningful short assignments, including a capstone worksheet to prepare for a difficult moment.4. A foolproof structure for leading difficult conversations.With this course, you will be ready to face any difficult conversation. I offer both practical examples and advice supported by research.Communication is a skill that can be learned. But you need expert advice to do so. Drawing on my 20+ years of teaching experience combined with a PhD in communication, the course will give you meaningful and practical information you can put into action today.
