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所在平台: Udemy |
课程主页: https://www.udemy.com/course/how-to-have-successful-courageous-conversations-at-work/
课程评论：没有评论
课程名称：如何在工作中进行成功的勇敢对话 课程概述：本课程旨在帮助您为与员工或老板进行困难对话做好准备并有效进行。课程的内容源于讲师Sarah Lewis的丰富经验，她在多个不同场合帮助和培训领导者和管理者计划和准备此类对话。课程提供了一个全面的框架，从准备勇敢的对话到实际进行对话以及如何进行后续跟进，课程强调关注对话的关系方面和具体行为，能够大大提高成功和富有成效的会议的可能性。 课程将深入探讨勇敢对话的两个子类别：纠正程序错误和修复因沟通不畅或人际关系紧张造成的伤害。除此之外，课程还提供了有用的方法来帮助您为任何困难的对话做好准备。 理解到进行勇敢对话的想法可能会引发焦虑，而这种焦虑会对对话产生负面影响，因此课程中提供了一些练习，帮助您缓解焦虑，营造适合进行对话的心理状态。 本课程的路径从准备到会议后的跟进，配合准备模型以及三项积极心理学研究的特定领域。完成课程后，您将掌握为勇敢对话做准备和进行对话的路线图，这一过程得到了研究和实际经验的支持。您还将感受到信心，能够自信地进入下一次勇敢对话，以创造最佳的成功机会。
This course will help you prepare and conduct difficult conversations with your staff, or possibly even your boss! The course is distilled from the experience of the presenter, Sarah Lewis, in helping and training leaders and managers in many different situations plan and prepare for such conversations. It offers a comprehensive framework for preparing for a courageous conversation through to conducting the conversation and how to follow them up. It explains how, by attending to both the relational aspects of the conversation, as well as the behaviour at hand, you can substantially increase the likelihood of having a successful and productive meeting.The course looks at two sub-categories of courageous conversation in more detail, that of correcting procedural errors, and that of repairing damage caused by poor communication or poor relationships. Beyond that, the course offers useful ways of thinking about preparing for any difficult conversation.The course recognises that the very thought of having a courageous conversation with someone can raise anxiety levels, and that such anxiety is not helpful to the conversation. To help with this challenge, the course spends some time helping you work through exercises that will help lower your anxiety and create a more useful mental state from which to approach the conversation.The pathway that is presented, from preparation to post meeting follow up, is supported by a preparation model and three specific areas of positive psychology research. You should come away from the course feeling that you have a route map for preparing and conducting a courageous conversation that is supported by both research and practical experience. You should also feel that you now have the confidence to enter your next courageous conversation equipped to create the best opportunity for a successful outcome.
