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所在平台: Udemy |
课程主页: https://www.udemy.com/course/how-to-handle-insurance-claims/
课程评论：没有评论
**课程名称：** 如何处理保险理赔 **课程概述：** 本课程时长超过10小时，专为新获得保险理赔员执照且刚入行的新手设计。课程内容涵盖了优质客户服务的技巧、不同类型的保险理赔，理赔处理流程，以及Xactimate软件的使用等**。** **核心学习内容：** * **理赔基础知识：** 了解 ITEL 报告、地板类型、屋顶结构，以及如何判断冰雹损坏。 * **理赔处理实操：** 学习如何处理各种保险理赔，包括如何开发理赔脚本以与被保险人沟通，以及如何在 Xactimate 中构建估价。 * **行业专家经验分享：** * 保险理赔员 Tonya Walker 教授课程。 * 案头理赔员 Linetta Bell 讲解洪水理赔等内容，并分享帮助新手找到下一份工作所需的认证信息，以及推荐理赔员社群（Facebook 群组）。 * 外勤理赔员 Marvin Bell 介绍案头理赔和外勤理赔的区别。 * **关键的理赔研究：** 强调研究过往理赔案例和了解各州的具体理赔规定。 **授课形式：** 课程以线下授课、线上学员参与问答的形式进行，问题涵盖新老理赔员都可能遇到的情况。 **目标学员：** 刚获得保险理赔员执照，希望系统学习理赔处理流程，掌握客户沟通技巧和Xactimate估价软件操作的新手理赔员。
How to Handle Insurance Claims course is over 10 hours of video that focuses on tips for good customer service, different types of insurance claims, processing claims, how to use Xactimate and more. This course is designed for students who have received their adjusting license and are new to the adjusting world. Students will learn what an ITEL Report is, flooring types, the anatomy of a roof, and how to determine hail damage. Students will learn the importance of researching prior claims and the state's specifics on claims. This course was taught by Insurance Adjuster Tonya Walker. Desk Adjuster, Linetta Bell, spoke about flood claims and more and Field Adjuster Marvin Bell, talks about the differences between the desk and field adjusting. This class was taught in-person with virtual attendants with those students asking questions that affect new and seasoned adjusters. At the end of the sessions, Linetta Bell will give you some groups to join on Facebook for adjusters. Linetta will also share certifications to help you land your next adjusting job. If you want to know how to process claims, develop your script to speak with insurers, and learn how to build estimates in Xactimate, this is the course for you!
