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所在平台: Udemy |
课程主页: https://www.udemy.com/course/how-to-give-criticism-and-how-to-take-it/
课程评论：没有评论
**Coursera 课程总结：如何给予和接受批评** 这门课程探讨了批评的双重面向：如何有效地接受批评并将其转化为个人成长的动力，以及如何以建设性的方式给予他人反馈。 **核心要点：** * **接受批评：** * 如何判断批评的真实性。 * 评估批评者的知识、经验、可信度和专业性。 * 利用批评来提升自己。 * **给予批评：** * 如何让批评被倾听、理解并付诸行动。 * 批评的有效性在于提供改进和成功的路径。 * **三明治批评法：** 以赞美开场，中间提出批评，最后再次以赞美结尾，以减弱负面反馈的冲击力。 * **同理心是关键：** 根据批评对象的背景调整语言、语气和态度。 * 区分**建设性批评**和**破坏性批评**。 * **自我批评：** * 认识到内在的自我批评声音有时能避免错误。 * 避免过度自我批评导致士气低落。 * 在自我反思中也应包含适度的自我赞美。 总而言之，本课程旨在帮助学习者掌握一种成熟、有效且富有同理心的沟通方式，无论是在接受反馈还是提供反馈时，都能促进积极的成长和发展。
How do you take criticism? How do you use it to your benefit? How do you know if it's true? Who is your critic? Does that person have the knowledge, experience, credibility, and expertise to judge your work?What about you? How would you deliver criticism in a way that's heard, understood, and is action oriented. Criticism-no matter how well intended means nothing-unless you can show a path to success for the person you are critiquing.Then there is the sandwich technique. That's when you open with a compliment followed by the intended criticism and then closing with more praise. The idea is to take the sting out of giving negative feedback.Above all, the smart critic is empathetic. Everyone knows what it's like to be on the receiving end of a less than wonderful review of someone's work. That means that you need to tailor your language, tone, and attitude to those you are judging.You'll also learn the important difference between constructive and destructive criticism.Then there is self criticism. Many if not most of us have this ongoing voice in our heads that are telling us what we're doing wrong. That's not necessarily a bad thing -in can stop us from making some serious mistakes. But if negative self-analysis is over done, it can be demoralizing. Make sure to toss in some well deserved compliments, too.
