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所在平台: Udemy |
课程主页: https://www.udemy.com/course/how-to-get-your-customers-to-love-you/
课程评论：没有评论
在这门 Coursera 课程《如何创造让你爱上你的顾客》中，你将学会如何让顾客真正喜欢你、喜欢从你这里购买，并显著提升客户满意度和客户体验。课程将指导你如何让顾客主动向他们的朋友和熟人推荐你，以及如何利用社交媒体与顾客保持联系，让他们始终记得你。 课程的核心在于，通过与顾客建立牢固的关系，促使他们持续、定期地向你购买。你将学习如何与顾客有效沟通，培养忠诚度，因为顾客更愿意购买来自他们喜爱的人以及有良好体验的产品。许多销售人员只关注达成交易，却忽视了顾客的感受和想法，导致顾客虽然购买了产品，但对购买过程本身却没什么感觉，也不会想着再次光顾。 本课程强调，让顾客爱上你不仅是完成一次销售，更是提供一次对顾客而言至关重要的、让他们愿意反复体验的美好经历。课程将深入探讨如何进行让顾客喜爱并留下深刻印象的销售以及如何提供卓越的客户体验，从而建立起让顾客乐于重复购买的模式。
Get your customers to love you. Get your customers to love buying from you. Increase customer satisfaction. Improve customer experience. Get customers talking about you to their friends and people they know. Use social media to stay in touch with your customers and keep you on their radar. Grow your business by holding on to your customers and get them to buy from you regularly. How to talk to your customers and develop relationships to make them loyal to buying from you. Customers buy from people they love and customer experiences that make them feel good. Lots of salespeople try to make the sale but don't have a good gauge of how the customer feels and what the customer thinks. So they buy the product but think nothing of the experience and coming back for more purchases. Getting your customers to love you will give that customer a reason to want a good relationship and return for more purchases. Getting your customers to love you is making a sale and giving that customer an experience that matters to them and one they want to relive in the future. This course talks about how to sell and connect to your customer in a way that the customer loves and give them a great experience they will remember.
