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所在平台: Udemy |
课程主页: https://www.udemy.com/course/how-to-deal-with-difficult-people-in-life-and-at-work/
课程评论：没有评论
这门名为“如何应对生活中和工作中的难相处的人”的Coursera课程，旨在提供一套实用的工具、技巧和策略，帮助学员积极有效地处理与难相处的人的关系。 课程内容围绕以下几个方面展开： * **理解难相处的人及其挑战**：深入探讨什么是难相处的人，以及与之打交道所面临的普遍挑战。 * **自我评估与改进**：学员将有机会反思自己当前处理难相处问题的方式，识别需要改进的领域。 * **应对策略与技巧**：课程提供一系列实用的技巧和策略，指导学员如何积极正面地与难相处的人沟通和互动。 * **制定个性化行动计划**：通过完成课程中的练习和作业，学员将制定一份属于自己的、针对性的行动计划，以在未来更有效地应对类似情况。 * **课程总结与巩固**：课程最后对所学内容进行总结，并提供一个包含多个选择题的测验，帮助学员巩固和评估学习成果。 这门课程强调实践性和应用性，避免了理论化和学术化。学员可以根据自己的进度和偏好，灵活安排学习时间，并利用提供的资源调整播放速度和观看方式，以获得最佳的学习体验。完成课程后，学员将能更深入地理解如何与难相处的人沟通，并拥有一套可行的计划和工具来改善生活中和工作中的人际关系。
Do you want to understand more about how to communicate with difficult people?Do you want to learn more about how to positively deal with difficult people in your life and at work?Do you want to develop your skills to effectively deal with difficult people going forward?Do you want to improve difficult relationships in your life and at work?This course is a practical action oriented course designed to give you the tools, tips & strategies to positively and effectively deal with difficult people in your life and at work.This course aims to give you an insight into communicating with and dealing with difficult people, as well as to look at how you deal with difficult people and identify the areas you want to improve on. The course will also give you a wide range of tools, tips and strategies to use to positively and effectively deal with difficult people in your life and at work.As you go through the course you will be able to apply the learnings and develop your own personalised action plan to positively and effectively deal with difficult people in your life and at work going forward.The course is designed to be practical and relevant to real life. It includes lots of ideas, tips and strategies, straightforward explanations and lots of information as to how to positively and effectively deal with difficult people. It is not a theoretical or academic course on dealing with difficult people.What are the course aims?The course aims to provide you with:* An insight into communicating with and dealing with difficult people.* An opportunity to look at how you deal with difficult people and identify the areas you want to improve on.* A range of tools, tips and strategies to use to positively and effectively deal with difficult people in your life and at work.* A personalised action plan to positively and effectively deal with difficult people in your life and at work.What is included in the course?The course has the following sections:* Introduction: including an introduction to the course and the tutor* Difficult people and the challenges of dealing with them, including looking at what is a difficult person and the challenges of dealing with difficult people.* Dealing with difficult people assessment, including an assignment for you to complete to understand how you currently deal with difficult people and to identify areas you would like to improve on.* Dealing with difficult people tips & strategies: including looking at a range of tips and strategies for effectively dealing with difficult people. This section also includes an assignment to complete to understand the action you want to take to positively and effectively deal with difficult people going forward.* Dealing with difficult people plan: including your dealing with difficult people assessment and your dealing with difficult action plan to effectively deal with difficult people going forward.* Course summary: including a short summary of the courseWe have also included introductions and summaries throughout the course to help with learning.The course is in short bite sized lectures and you can see the detailed course content in the course curriculum.Practical activities - Developing your own personalised dealing with difficult people plan and a course quizThere are assignments to complete as you go through the course to develop your own personalised dealing with difficult people plan. These include an assessment of how you currently deal with difficult people and developing your action plan to positively and effectively deal with difficult people going forward.There is also a short multiple choice quiz in the Summary section of the course for you to use to self assess your learning from the course.You will need to allow additional time in addition to the duration of the videos to complete the assignments and quiz.What will you learn?By the end of the course, you will:* Understand more about communicating with and dealing with difficult people.* Understand how you currently deal with difficult people and the areas you want to improve on.* Have an action plan in place to positively and effectively deal with difficult people going forward; and* Have access to a range of dealing with difficult people tips and strategies to use to positively and effectively deal with difficult people in your life and at work.Important notes & more about the courseIf you are already very knowledgeable about dealing with difficult people, this course may not be for you. Please check the curriculum carefully before signing up for the course.You can watch the lectures at your convenience on your computer, tablet or smart phone.You can choose to complete the whole course or just watch the lectures that are most relevant to you, whichever you prefer. You can watch each lecture in full or just the elements you want to watch and you can stop a lecture at any point if you want to study the content in more detail.You can watch the lectures at the preassigned speed or you can choose to speed up or slow down the lectures to suit your own preference.We have included links in the resource section of the Introduction video to the Udemy help section which explains in detail how to access and watch the course, so you can find out more about watching the course and adjusting the course settings (such as course speed) to suit your individual preferences.We have also included links in the resource section of the Course summary video to the Udemy help section which explains in detail how to download your course certificate after watching the whole course.Good luckGood luck with the course and I hope you find it invaluable.
