How to Create Performance Measures

所在平台: Udemy

课程主页: https://www.udemy.com/course/how-to-create-performance-measures-c/

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课程简介

以下是关于Coursera课程“如何创建绩效衡量标准”的内容摘要: 本课程旨在为经理和企业主提供一个实用的方法,用于为组织创建绩效衡量标准。虽然课程特别针对中小型企业,但其通用原则和方法同样适用于各种规模的组织。 课程的核心理念是,有效的绩效衡量标准必须与清晰的组织愿景紧密相连,并能展示实现愿景的进展。课程强调保持简洁,确保从企业的日常活动到组织的愿景之间存在清晰的“视线”。因此,课程将从清晰且引人入胜的愿景陈述入手,逐步建立贯穿整个组织的绩效衡量标准网络,以展示朝着愿景迈进的步伐。 本课程的目标是提供一个创建绩效衡量标准的实践性、分步指南,而非侧重于理论概念和模型。课程为各类组织创建绩效衡量标准提供了一个清晰的路径。涵盖的主题包括:良好绩效衡量标准的特征;如何为组织制定愿景陈述;创建流程产出和过程内衡量标准;以及非营利组织的绩效衡量标准。 课程希望学习者能从中受益。

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课程详情

Welcome to How to Create Performance Measures: A Guide for Managers and Business Owners.The purpose of this course is to offer a practical method for creating performance measures for your organisation. It is specifically aimed at small and medium sized enterprises, but the general principles and method apply to organisations of all sizes.The key to effective performance measures is a clear vision with performance measures that show progress towards it. In my view, keeping it simple with a clear line of sight from the activities of the business to the vision of the organisation are critical to success. The course, therefore, builds on the firm foundations offered by a clear and engaging vision to develop a network of performance measures throughout the organisation that show progress towards that vision.The aim of the course is to offer a practical step-by-step guide to creating performance measures rather than cover theoretical concepts and models.The course lays out a pathway for creating performance measures for organisations of all types. The topics covered include the characteristics of good performance measures; how to develop a Vision Statement for your Organisation; creating Process Output and In-Process measures; and performance measures for a Not-for-Profit organisation.I hope you enjoy the course.

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