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所在平台: Udemy |
课程主页: https://www.udemy.com/course/how-to-counsel-and-fire-personnel-effectively/
课程评论:没有评论
Coursera课程:作为领导者如何有效地辅导和解雇员工 本课程旨在为商业领导者提供必要的领导技能,以有效应对员工管理中的挑战,尤其是辅导和解雇员工。课程强调,许多管理者因缺乏proper的培训而导致团队效率低下,员工不满意,甚至可能引发法律和监管问题。 通过学习本课程,学员将掌握建立有效的管理控制系统和策略,从而提升绩效。课程着重于帮助领导者自信地处理“解雇”这一艰难情况。它指出,不恰当的处理方式不仅会加剧被解雇员工的痛苦,还可能给领导者带来法律风险,甚至引发升级的冲突。 课程内容涵盖: * **预先准备与辅导**:在解雇可能成为选项之前,如何及时对表现不佳的员工进行辅导,并进行详细的、符合规定的记录。这有助于员工纠正行为,避免不必要的解雇。 * **解雇过程指导**:在必要解雇的情况下,学员将学习具体的操作步骤,以及应避免的行为,以确保过程的专业和合规。 * **后果规避**:课程旨在降低解雇过程中发生口角、威胁甚至肢体冲突的风险,以及减少监管投诉和法律纠纷的可能性。 讲师L.D. Sewell拥有多年招聘、培训和管理员工的实战经验,并亲自处理过多次人员解雇,所分享的课程内容均来自真实世界的经验积累。课程强调,虽然这些话题不令人愉快,但却是关键且必要的技能,提前掌握将令领导者在需要时能从容应对。
Essential Leadership Skills for Successful Business Leaders Welcome to the course.The information contained within this business course can and will make a dramatic difference in your business and in your life, if you learn it and use it consistently.Sadly, many managers and leaders are not properly trained or prepared for the roles the fill.They do not know how to effectively lead and manage the people they are tasked with leading and managing. That results in a lot of unhappy people on all sides and leads to confusion, uncertainty and organizational. inefficiency.It can also lead to regulatory and legal troubles for the business.To do better, take this course and begin learning how to implement management control systems and strategies that work well, work consistently and that get better results from day one of implementation on.Handle Difficult Situations With ConfidenceEvery business will need to fire personnel sooner or later and end other relationships. These are not situations to be taken lightly nor handled by incompetent nor otherwise improperly trained personnel. Handling these situations wrong can cause an already stressful and unpleasant situation for the person being terminated to be much worse on them than ever need be - and on you if you are the one conducting the termination - and it can end very badly for all involved parties involved.Verbal altercations, threats, even physical violence are all real possibilities - not to mention regulatory complaints and possible legal issues - which are all more likely when improperly trained personnel take the wrong approach. Some business risks are inherent, yet when terminating someones employment the vast majority of the times things go truly sideways and end in some level of tragedy - the root cause can usually be traced directly back to the person who handled the actual termination and how they went about it.Learn how to handle these situations the right way.In this course you will learn not only how to handle an actual termination - but what you can do long before then and should do once it becomes apparent that a termination will be likely in the near future. You will need to counsel the employee involved at the beginning of the problem behavior and document everything you do - and do it all correctly. In some cases, the employee may change their behavior and resolve the issues allowing you and your organization to be able to retain them and avoid the need to terminate their employment in the first place.In the event that fails you will be documenting that you took all reasonable steps prior to the termination. When it comes down to the date and time and the event itself I will walk you through recommendations of what to do - and caution you on things you should absolutely NOT do...Counseling and firing people is a serious part of a business with significant potential repercussions for all involved. Be sure you get the training and develop the skills you need to do it right!My name is L.D. Sewell and I will be your instructor for this course.I have personally hired, onboarded, trained, and managed hundreds of personnel over many years of real-world experience - and yes I have had to terminate employment on many occasions too.The lessons I share with you are not just theory and academic ideas, but they are all lessons learned from years of real-world practical experience actually doing these things.While the topics and the procedures we cover in this course are never pleasant to have to deal with - they are necessary and critical skills to develop. Better to have those skills BEFORE they are needed.I look forward to having you in the course - and should you have any questions about anything covered in this course just let me know and I will do my best to help you.Best regards,L.D. Sewell