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所在平台: Udemy |
课程主页: https://www.udemy.com/course/how-to-automate-sales-and-support-using-chatbots/
课程评论:没有评论
本系列课程旨在教授您如何利用聊天机器人(Chatbots)自动化销售和客户支持流程,帮助您在不牺牲个人时间的情况下,全天候服务客户。课程强调,与雇佣人工客服相比,使用聊天机器人更具经济效益且更加高效。 **第一部分:如何使用 ManyChat 自动化销售与支持** 本课程将深入讲解如何利用 ManyChat 这一强大工具创建和部署聊天机器人。您将学习到: * **基础设置:** 账户注册、通知设置、以及详细的配置指南(两部分)。 * **机器人构建:** 涵盖流程(Flows)的五部分详细教学,学习如何设计对话流程;序列(Sequences)的四部分教学,用于管理自动化消息发送;规则(Rules)的三部分教学,用于触发特定行为;回复(Replies)和消息(Messages)的设置。 * **潜在用途:** 了解如何通过聊天机器人引导客户进入销售漏斗,实现潜在客户转化。 * **竞争优势:** 认识到您的竞争对手可能已经在利用聊天机器人,掌握这项技术是保持竞争力的关键。 * **实操指导:** 提供深入的视频教程,帮助您快速上手,让机器人成为您业务的生命线。 **第二部分:如何构建 Facebook Messenger 聊天机器人以生成潜在客户** 本课程专注于利用 Facebook Messenger 渠道,通过聊天机器人生成潜在客户并半自动化客户支持。您将学习到: * **渠道潜力:** 认识到 Facebook Messenger 作为营销渠道的巨大潜力,其用户量远超 Snapchat、Instagram 和 Twitter。 * **避免常见错误:** 了解构建聊天机器人时可能出现的常见陷阱,确保高转化率。 * **机器人剖析:** 分析现有成功机器人案例,学习其设计和功能。 * **提升转化率:** 掌握自动化客户支持和潜在客户转化的技巧。 * **规划与设计:** 学习进行头脑风暴、组织想法、以及创建机器人设计的模型(Mockups),为实际部署打下坚实基础。 * **无代码实现:** 专为非技术人员设计,无需学习编程即可创建功能强大的聊天机器人。 * **实操部署:** 指导您将设计好的机器人概念转化为实际可用的 Facebook Messenger 聊天机器人。 **课程承诺:** 本课程提供 30 天无风险退款保证。讲师对课程内容充满信心,如果您在 30 天内认为课程没有提供任何价值,将获得全额退款。课程由精英团队(包括企业家、市场专家、在线导师)教授。
Dear Friend,Chatbots are the wave of the future, and they aren't as scary as you may want to believe.You own a business, and you want to be there for your customers. It's not possible for you to be online all day and night.You've got other things to do.Life exists beyond business, no matter how much you want to believe otherwise.How many people can you talk to at one time?If you run a successful business, then there are going to be many people talking to you at one time.You will eventually run out of both time and energy when it comes to dealing with customers.Hiring Foreign Workers Isn't The AnswerYou may have given this some thought in the not so distant past. It sounds like a good idea on paper.There are quite a few companies that specialize in offering 24/7 live support for businesses.The workers speak reasonably good English, and they are online all the time. These workers don't even take off for holidays.They don't know your business as you do. Also, it's not going to be cheap to hire someone to man your live chat every day.Cost is always an issue when you're running a business,.The Answer Is Having Your Own ChatbotChatbots are very affordable and available to EVERYONE.Over the years, this service gained extreme popularity among the general public as well as business entrepreneurs.With the latest update of the platform, there are so many new features to be learned inside.Did you know that Facebook now allows you to have your own chatbot?It's not against the rules to have a bot answer the questions your potential customers have.Facebook allows it, and you won't risk having your account banned by using a bot.The term bot is something that is kind of used loosely in this sense. Sure, it's a bot, and it will answer any questions your customers have.You tell the bot the answers to the questions. In a sense, you're the one giving the answers to potential customers.The bot just relays the information that you provide it. It won't spit out an incorrect answer unless you feed it inaccurate information.Manychat Is What You NeedSetting up your chatbot doesn't take much time or effort. It only requires that you know what you're doing.You're not going to know how to meet the needs of your customers right out of the gate. This is where we come in.We have created in-depth how-to videos on creating your chatbots. We'll give you all the inside information to get up and running in a matter of no time.Your bots will become the lifeblood of your business. You can even send the customer down funnel pages where they can be converted into sales later.Using ManyChat isn't just about answering the questions existing customers have, it also gives you the ability to convert leads as well.Your Competition Is Using ChatbotsThey are. You better believe they are. It's far more economical to use a chatbot than it is to hire a person.It's not realistic to think that you're going to be in front of the computer all day long to answer the questions customers have.Customers expect you to get back with them promptly and that's only possible if you use a chatbot.Watch our videos and put your chatbot into motion.It'll answer questions immediately and put your business on the path of being seen as being responsive to the needs of its customers.In this course we sill cover the following topics:OverviewPricingAccount Opening and NotificationsSettings - Part 1Settings - Part 2Flows - Part 1Flows - Part 2Flows - Part 3Flows - Part 4Flows - Part 5Sequences - Part 1Sequences - Part 2Sequences - Part 3Sequences - Part 4Rules - Part 1Rules - Part 2Rules - Part 3RepliesMessagesConclusionPart 2"How to Build a Facebook Messenger Chatbot to Generate Leads"Messenger can become one of your most important marketing channels, and you'll learn how in this step-by-step video course.You're probably here because you're interested in learning how to use Facebook Messenger to generate leads or semi-automate your customer support.According to Facebook - On average, there are over 7 billion conversations taking place on Messenger every single day.Messenger is growing bigger than Snapchat, Instagram, and Twitter combined, every day, so there's a lot of opportunity for your business.Many businesses are building Facebook Messenger chatbots to generate leads and semi-automate customer support.But the big roadblock that a lot of people face is trying to figure out how to do this.It takes a big technical learning curve to create them unless you're a tech savvy person.So, if you want to be able to create chatbots without learning how to code - look no further because we're going to be talking about that in this video course.In this course we sill cover the following topics:Introduction and Getting StartedMessenger is way bigger than Snapchat, Instagram, and Twitter combined. It's easy to get excited and want to jump in without much planning, but don't. To make sure you start off right - well, give yourself a bird's eye view first. Different UsesBefore we jump into the course, it'll help you to know what you can create in terms of a chatbot. There are 100s if not 1000s of ways, but our goal is to help you pinpoint a general idea of what you want to accomplish.Major Chatbot MistakesIt's best to start on the right foot, so in this video - we're going to go over some common mistakes that can potentially lower your conversion rate. A lot of these are simple and sound like common sense, but are common mistakes you want to avoid.Bot BreakdownNow that you understand some common mistakes and what you need to do to get a good head start, let's take a look at some bots and break them down a little.Increase ConversionsWhether your bot is focused on customer support or converting prospects into leads - this quick and easy method will help you.BrainstormAs noted earlier, having a mockup of your bot's layout is crucial before you jump in and create one. But before you can create a mockup, you need to do a little bit of brainstorming.Organize Your IdeasNow that you know how to implement the "brainstorm platter method," it's time to dig deeper. Let's organize your questions and answers...MockupsIt's almost time to create your bit. Now, let's work on creating the final mockup first so you can do it successfully.ImplementationCongrats! You've reached the end of this course. It's time to take what you've brainstormed and turn it into a chatbot. Let's jump right in….***************************************************************************************30-Day Money Back Guarantee - Risk-Free!****************************************************************************************Udemy has an unconditional 30 day money back guarantee so there is no risk. You have everything to gain and nothing to lose! I will stress this as well and stand behind this course, if you feel that you have gained NO VALUE at all within 30 days, I will personally guarantee you a Refund! I am confident in what I have created. Lets start success together! Click on the "take this course" link at the top right of this page right NOW! Don't let another minute go by not living your dreams.The Elite Team Group professionals of Entrepreneurs, Market Experts and Online Tutors.