Help & support others at work to reduce & manage stress

所在平台: Udemy

课程主页: https://www.udemy.com/course/help-support-others-at-work-to-reduce-manage-stress/

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课程简介

本课程名为“帮助和支持他人应对工作压力”,旨在教授学员如何在他人的工作环境中提供协助,以减轻和管理压力。课程将深入探讨压力的本质、影响、症状及成因,并提供一套实用的压力管理流程,包含具体步骤,帮助您有效地支持同事、团队成员或下属。此外,课程还将重点提升您的沟通技巧,使您在处理他人压力问题时更加得心应手。 课程内容涵盖: * **压力认知**:了解什么是压力,以及压力的积极与消极影响。 * **支持他人的核心沟通技巧**:包括建立融洽关系、积极倾听、提问技巧及非语言沟通。 * **支持他人减轻和管理压力的方法**:提供一套完整的压力管理流程和行动步骤。 * **课程总结与评估**:回顾课程要点,并通过小测验检验学习成果。 课程提供实践练习,如完成作业来巩固所学知识,并提供测验进行自我评估。本课程适合企业主、创业者、董事、高管、经理或专业人士,他们希望提升在支持员工应对工作压力方面的能力。学员可根据自己的需求和节奏,在电脑、平板或手机上学习。

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课程详情

Do you want to learn how to help and support your team, staff and colleagues at work and in business to reduce and manage stress?Do you want to build your confidence to support others who are finding it difficult to cope with high levels of stress at work or in business?Do you want an insight into stress, its impact, symptoms and causes?This course is a practical action oriented course designed to show you how to help and support your team, staff and colleagues to reduce and manage stress at work and in business. The course aims to enable you to help and support your team, staff and colleagues to reduce and manage stress at work and in business, give you an insight into stress, its impact, symptoms and causes, provide you with a stress management process, including practical and straightforward steps that you can use to support others to reduce and manage stress and develop your communication skills so you are in a better position to help and support others with stress.What are the course aims?The course aims to:* Enable you to help and support your staff, team & colleagues to reduce and manage stress* Give you an insight into stress, its impact, symptoms and causes* Provide you with a stress management process, including practical and straightforward steps, that you can use to support others to reduce and manage stress* Develop your communication skills so you are in a better position to help and support others with stressWhat is included in the course?The course has the following sections:* Introduction: including an introduction to the course and the tutor.* What is stress? including an insight into stress and a discussion as to whether stress can be good for you.* Core communication skills for supporting others with stress: including communication and building rapport, listening, asking questions and non verbal communication.* How to support others to reduce & manage stress: including steps to follow, areas to think about and a stress management process that you can use when supporting others to reduce and manage their stress.* Course summary: including a short summary of the course and a course quiz to self assess your learning.Throughout the course there are assignments that you can complete to embed and apply the learning from the course. We have also included introductions and summaries throughout the course, as well as detailed information on the slides, to help with learning.You can find more detail of the course content, including what each lecture covers, in the detailed course curriculum.Practical activities - Assignments to embed and apply the learning from the course and a course quizThere are assignments to complete as you go through the course to embed and apply the learning from the course. These include thinking about how you will explain stress to others, practising using the core communication skills and practising supporting others to reduce & manage stress. There is also a short multiple choice quiz in the Summary section of the course for you to use to self assess your learning from the course. You will need to allow additional time in addition to the duration of the videos to complete the assignments and quiz.What will you cover on the course and what will you learn?As you go through the course you will be looking at what is stress, the core communication skills and how to support others to reduce and manage stress, including steps to follow, areas to think about and a stress management process that you can use when supporting others to reduce and manage their stress, as well as assignments in each section of the course.By the end of the course you will be able - to help and support your staff, team & colleagues to reduce and manage stress, have a better understanding of stress, its impact, symptoms and causes, have a stress management process that you can use with others to reduce and manage their stress and have developed your communication skills so you are in a better position to help and support others with stressImportant notes and more about the courseIf you are already very knowledgeable about supporting others to reduce and manage stress, this course may not be for you as it is aimed at business owners, entrepreneurs, directors, executives, managers or professionals who want to learn how to support their staff, team and colleagues to reduce and manage stress. You can watch the lectures at your convenience on your computer, tablet or smart phone. You can choose to complete the whole course or just watch the lectures that are most relevant to you, whichever you prefer. You can watch each lecture in full or just the elements you want to watch and you can stop a lecture at any point if you want to study the content in more detail.You can watch the lectures at the preassigned speed or you can choose to speed up or slow down the lectures to suit your own preference. We have included links in the resource section of the Introduction video to the Udemy help section which explains in detail how to access and watch the course, so you can find out more about watching the course and adjusting the course settings (such as course speed) to suit your individual preferences.We have also included links in the resource section of the Course summary video to the Udemy help section which explains in detail how to download your course certificate after watching the whole course.Good luckGood luck with the course and I hope you find it invaluable.

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