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所在平台: Udemy |
课程主页: https://www.udemy.com/course/hardware-asset-management-in-servicenow/
课程评论：没有评论
课程名称：ServiceNow中的硬件资产管理 课程概述： 如果您是希望在ServiceNow中管理资产的IT资产经理，或者您已经在ServiceNow中管理组织资产，但想学习最佳实践，那么本课程非常适合您！课程将涵盖以下内容： - 硬件资产和硬件模型 - 资产与配置项（CI）之间的关系 - 资产库与配置管理数据库（CMDB）之间的区别 - 消耗品及其模型 - 合同管理和资产工作流 - 采购订单及资产接收 - 库房管理及硬件资产追踪 - 转移订单、供应商管理和供应商目录项 - 资产类别及状态 - 父子关系、产品目录、服务目录及库存规则 - 资产报告及在资产表（alm_hardware）中添加新字段 - 创建IT资产管理仪表板和自定义硬件资产表 - 返回商品授权（RMA）及IT治理 - 资产生命周期的不同阶段：规划、采购、部署、管理、退休与处置 - 导入资产记录及管理IT资产库存 - 高级发货通知（ASN） 随着IT资产管理行业的职业机会不断增加，熟练掌握ServiceNow的技能和经验成为ITAM专业人员的基本要求。本课程将帮助您在IT资产管理领域开启职业生涯。美国IT资产经理的平均薪资为11万美元，掌握本课程的内容将助您更好地发展职业生涯。 本课程也适合持有ITIL 4认证并希望深入学习ServiceNow ITAM的人员，尤其是那些刚刚购买或设置ServiceNow Discovery并希望了解如何管理硬件资产生命周期的学员。虽然课程不涵盖软件资产管理（SAM）或许可证管理，但它是设置ServiceNow进行硬件资产管理的良好起点。 硬件资产管理（HAM）是对实体资产的管理，涵盖从资产请求、采购到最终的退休和处置。硬件资产管理还包括对保修、合同、供应商协议、软件许可证及非IT资产（如基础设施设备、设施资产、医疗资产等）的管理。 今天就学习本课程，提升您的职业水平！若您对ServiceNow的硬件资产管理基础课程感兴趣，却不想支付高额费用，本课程将以更低的价格提供相同的信息和更多内容。 请注意，本课程是基于ServiceNow的马德里版本创建的。如果您使用的是纽约、日内瓦、巴黎或魁北克版本，所涵盖的主题和信息仍然相关且有效。
Are you an IT Asset Manager who wants to manage assets in ServiceNow? Or maybe you're already managing your organizations assets in ServiceNow, and you want to learn the best practices? If so, then this course is perfect for you!In this course you will learn about:Hardware AssetsHardware ModelsRelationship Between an Asset and a Configuration Item (CI)Difference Between the Asset Repository and the Configuration Management Database (CMDB)ConsumablesConsumable ModelsContractsWorkflow of an AssetPurchase OrdersReceiving AssetsRequesting AssetsStockroomsHardware Asset TrackingTransfer OrdersVendor ManagementVendor Catalog ItemsAsset ClassesAsset States and SubstatesParent and Child RelationshipsProduct CatalogService CatalogStock RulesAsset ReportsAdding New Fields to the Asset Form (alm_hardware)Creating your own IT Asset Management dashboardCustomizing the Hardware Asset FormReturn Merchandise Authorization (RMA)IT GovernanceThe Different Stages of an Asset's LifecyclePlanningAcquisitionDeploymentManagementRetirement & DispositionImporting Asset RecordsManaging your IT Asset InventoryAdvanced Shipment Notifications (ASN)Careers in the IT Asset Management (ITAM) industry are proving to be more and more common, so the need for solid skills and experience with ServiceNow is proving to be a basic requirement for all ITAM professionals.Did you know that the average salary for an IT Asset Manager in the United States is $110k? This course will enable you to kick-start your career in IT Asset Management.ITIL 4 also places a heavy focus on IT Asset Management, so maybe you're ITIL certified, and want to greater expand your knowledge into ITAM on ServiceNow.This course is also great if you've just purchased and/or setup ServiceNow Discovery, and you're wanting to understand how to manage your hardware assets throughout their lifecycle. Although this course does not cover Software Asset Management (SAM) or License Management, it is a good segway into setting up ServiceNow for your Hardware Asset Management practice. What is Hardware Asset Management (HAM)?Hardware Asset Management is the management of your physical assets. From when an asset is requested, then procured, to eventually being retired and disposed, hardware asset management ensures that physical assets are fully tracked and managed throughout their lifecycle.Hardware Asset Management also involves managing:WarrantiesContractsVendor AgreementsSoftware LicensesNon-IT Assets (infrastructure equipment, facilities assets, healthcare assets etc)Study this course today and elevate you're career to the next level!Maybe you're interested in taking the Hardware Asset Management Fundamentals course by ServiceNow, but don't want to pay the hefty price? Take this course today and learn the SAME information, and much more for 100x less!Please note, this course was created on the Madrid release of ServiceNow. If you're using the New York, Geneva, Paris or Quebec release, not to worry, the topics and information covered in this course are still relevant and valid.
