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所在平台: Udemy |
课程主页: https://www.udemy.com/course/giving-receiving-feedback/
课程评论:没有评论
**课程总结:给予与接受反馈——助力团队合作与个人成长** 本课程由Coursera提供,旨在帮助学员掌握给予和接受反馈的有效技巧,以促进团队协作和个人成长。课程强调反馈是实现顺畅团队合作和个人进步的强大工具,尤其适合经常在团队中互动的所有人士。 **核心内容与目标:** * **有效管理:** 课程将帮助学员树立有效的管理任务、人员及自我学习的视角。 * **人际沟通:** 提供处理人际关系和避免冒犯他人的策略,以及如何敞开心扉接受建设性反馈。 * **提升团队合作:** 通过改进沟通来增强团队协作能力。 * **多场景应用:** 尽管课程使用医疗保健领域的例子来阐明概念,但所学技巧同样适用于各行各业的专业人士,并能应用于个人生活。 **课程结构:** 课程包含6个视频课程和5个测验,以巩固学习成果。章节主要包括: 1. **反馈的意义 (Why Feedback)** 2. **反馈的正确来源 (Right Sources for Feedback)** 3. **客户反馈的重要性 (Importance of feedback from customers)** 4. **反馈机制 (Feedback Mechanism)** 5. **“礼物”理论 (The Gift Theory)** 6. **累计视频——课程复习 (Cumulative Video- All Course videos combined for revision)** **学习成果:** 完成课程后,学员将能够理解: * 反馈工具的使用场景。 * 何时给予反馈、何时接受反馈。 * 反馈对个人成长的影响。 * 激励他人给予自己反馈的方法。 课程采用英文授课,内容丰富且极具价值,有望为学员的人际交往带来长期的成功。 ideal learner应积极将所学内容与自身生活和职业相结合。
Feedback is one of the strongest tools to ensure seamless team work and self growthThis is a must attend course for all individuals who interact frequently within teams.It will give you an effective outlook to manage tasks, people and self learning.Course language is "English"The content is phenomenal and could ensure lifelong success in human interactions.The course provides strategies to:-Give & Receive Feedback-Getting work done without offending people-Open oneself for constructive feedback-Enhance team work through better communicationHealth care related examples are used to provide clarity of concepts, however, the techniques are applicable to all professionals of different industries. The learning also has strong application in personal life scenariosDo listen carefully when the examples are discussed. An ideal learner of the course should try to associate the learning with his/her own life and professionContent includes 6 video lessons & 5 Quiz assessments to reinstate the learning.Here is the chapter wise flow of the course: 1 Why Feedback2 Right Sources for Feedback3 Importance of feedback from customers4 Feedback Mechanism5 The Gift Theory6 Cumulative Video- All Course videos combined for revisionOn completion of the course the learner will be able to answer questions like:What are the scenarios in which the Feedback tool needs to be used?When to give feedback and when to receive it?What is the impact of feedback on self growth?What is the approach that inspires others to give feedback to me?