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所在平台: Udemy |
课程主页: https://www.udemy.com/course/giving-feedback/
课程评论：没有评论
**课程名称：** Giving Feedback (给予反馈) **课程概述：** 本课程旨在教授学员如何高效、有效地给予反馈，以促进个人和团队的绩效改进。课程强调，有价值的反馈对于员工发展和组织成功至关重要。 **课程内容涵盖：** * **反馈的定义与目标：** 明确什么是好的反馈，以及给予反馈的最终目的。 * **辨别反馈、辅导与绩效管理：** 区分这三者之间的界限及其各自的作用。 * **管理者规避反馈的原因：** 分析管理者在给予反馈时常遇到的障碍。 * **营造积极反馈环境的责任：** 阐述个人在建立建设性反馈文化中的角色。 * **反馈的频率与形式：** 确定何时以及如何以恰当的方式给予反馈。 * **培养积极的反馈心态：** 引导个人和团队以积极的态度看待反馈。 * **给予反馈的关键技能：** 掌握提供有效反馈所需的核心能力。 * **使用反馈模型：** 学习并应用合适的反馈模型来准备和交付更有效的反馈，例如 SBI 反馈模型（Situation-Behavior-Impact）。 * **避免无效反馈：** 识别并规避给出无效反馈的常见误区。 * **应对反馈阻力：** 识别常见的对反馈的抵触形式，并掌握有效的应对策略。 **目标学员：** 任何工作中需要定期向员工沟通其绩效、工作成果、技能或其他日常任务表现的专业人士。 **教学风格：** 采用 Bigger Brains 屡获殊荣的 HD 高清教学内容，以其“独具匠心、引人入胜”的师生互动教学风格呈现。
Learn to give feedback efficiently and effectively to change and improve performance.Valuable feedback is crucial for employee development and organizational success. In this Bigger Brains course, subject matter expert Susan Stocker will discuss what constitutes good feedback, the skills needed to provide effective feedback, and strategies for responding to resistance to feedback. She'll explain your role in creating a constructive feedback environment and how you can prepare your team to view feedback in a positive way.You'll learn how to distinguish between feedback, coaching, and performance management, how to determine the frequency and formality of giving feedback, and how to use a Feedback Model to prepare and deliver more effective feedback. You'll also learn how to avoid giving ineffective feedback and see demonstrations of the SBI Feedback Model in action.If your job entails regularly communicating information to an employee about their performance, work results, skills, or other aspects of their daily tasks, this course is for you!Topics covered include:Describing the goal of giving feedbackDistinguishing between feedback, coaching, and performance managementDiscussing the common reasons managers avoid giving feedbackDescribing your role in creating a positive feedback environmentDetermining the frequency and formality of giving feedbackPreparing individuals and your team to view feedback in a positive wayDiscussing the essential skills for giving feedbackUsing a Feedback Model to prepare and deliver more effective feedbackListing ways to avoid giving ineffective feedbackListing skills essential for giving good feedbackIdentifying common forms of pushback to feedbackIdentifying strategies to effectively respond to resistanceEnjoy award winning HD content in the "Uniquely Engaging"TM Bigger Brains Teacher-Learner style!
