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所在平台: Udemy |
课程主页: https://www.udemy.com/course/giving-and-receiving-feedback/
课程评论：没有评论
**课程名称：** 运用情商给予和接收反馈 **课程概述：** 本课程专注于提升学员在个人和职业发展中给予和接收反馈的能力，强调情商在这一过程中的关键作用。通过学习，学员将能建立更强的关系，提高绩效，并推动积极的改变。 **主要学习内容：** * **反馈基础：** 理解反馈在个人和职业发展中的重要性，掌握有效反馈的关键要素。 * **反馈技巧：** 学习如何以清晰、具体、可操作的方式提供建设性反馈（包括肯定和批评）。 * **情商的力量：** 探索情商如何影响反馈的给予和接收，学习管理自身情绪，并对他人的情绪产生共情，从而实现更令人满意的互动。 * **情商与反馈的结合：** 将情商原则应用于反馈实践，培养开放沟通、信任和互相尊重的文化。 * **评估反馈效果：** 学习评估反馈策略的有效性，并衡量反馈措施的成果和影响。 **课程特色：** * 提供实操活动和“灵光一闪”资源卡，方便学员课后复习和应用。 * 所有视频均支持高清1080p，并有准确的英语字幕。 * 所有PDF文件均可在线完成，并符合Section 508 / ADA无障碍访问标准。 **学习目标：** 学完本课程后，学员将能够自信、有同情心地、有效地给予和接收反馈，从而提升人际关系和职场互动。
Effective feedback is a vital component of personal and professional growth. By understanding the importance of emotional intelligence and applying it to feedback interactions, you can build, grow and develop stronger relationships, enhance performance, and bring about positive change.This course was itself created from feedback received around my other emotional intelligence courses on Udemy! Building on positive feedback, and incorporating learning from constructive criticism, I am delighted to be able to offer this full course focused on the art of giving and receiving feedback with emotional intelligence.In this course, you will learn to:Master the fundamentals of feedback: Explore the importance of feedback in personal and professional development, and understand the key components of effective feedback.Apply effective feedback techniques: Learn practical strategies for delivering constructive feedback, both positive and negative, in ways that are clear, specific, and actionable.Use the power of emotional intelligence: Discover how emotional intelligence can significantly impact the delivery and reception of feedback. Learn to identify and manage your own emotions, as well as empathise with others to support effective feedback leading to more satisfying interactions.Integrate emotional intelligence into feedback: Apply emotional intelligence principles to your feedback practices that supports a culture of open communication, trust, and mutual respect.Evaluate the impact of feedback: Assess the effectiveness of your feedback strategies and learn how to measure the outcomes and impact of your feedback efforts.By the end of this course, you will be equipped with the knowledge and skills to give and receive feedback with confidence, empathy, and effectiveness.In addition to the videos and quizzes, the course includes a practical activity around working with feedback and set of downloadable Lightbulb Moments resource cards. These cards are designed to be printed and used as a personal reference tool outside of the course. They are an essential component that offer valuable reminders to enhance your learning experience.Enroll now to develop your emotional intelligence and enhance your feedback skills that will enhance your relationships and interactions in the workplace. All videos are recorded in High Definition 1080p.All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.All videos have grammatically correct English captions.Latest update - April 2025
