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所在平台: Udemy |
课程主页: https://www.udemy.com/course/giving-and-receiving-effective-feedback/
课程评论：没有评论
**课程名称：** Giving and Receiving Effective Feedback (给予和接受有效反馈) **课程概述：** 本课程旨在帮助学员掌握给予和接受有效反馈的技巧，从而提升个人和团队的表现。课程作者在人力资源领域拥有丰富经验，观察到许多管理者，甚至包括领导层，缺乏基本的沟通和反馈能力，这严重影响了员工的士气、敬业度和工作满意度。 课程强调，开放的沟通和有效的反馈是建立稳定、信任的雇主-雇员关系的关键。缺乏这些能力会导致员工不信任领导者，变得消极和不快乐，从而影响工作表现。作者以自身经验为例，指出年终评估等形式化的反馈方式往往不足以达到实质性的改进。 通过本课程，学员将学会： * 理解反馈的真正含义。 * 制定和提供清晰、易于接受的反馈。 * 提升作为管理者和领导者的沟通自信。 * 激励和发展团队成员，激发他们的最大潜能。 * 最终，通过有效的反馈提升团队的士气、动力、敬业度、生产力和绩效。 本课程承诺帮助学员成为一位能够有效沟通、激励团队、设定正确目标并带来出色结果的优秀管理者和领导者，从而确保团队的成功也是自身的成功。
"We all need people who give us feedback. That's how we improve." ~ Bill Gates. During my relatively long career in Human Resources and being fortunate enough to work across different sectors and industries - from hospitality to corporate - I thought I have seen it all… and yet the lack of basic management skills does not stop to surprise me.In most companies I worked with, the issue of junior to middle management not having relevant or enough skills is normal, but with the right training and guidance this can be fixed (this is what I and people like me are here for:)).What astonishes me the most, I think, is the number of people in Leadership positions that really lack these skills. There is a big proportion of senior managers, director, CEO'S who we look up to and who suppose to drive the business forward to success, but who do simply not know how to speak to their teams. That is, if the team is lucky enough to hear them speak - usually it's an email by the way! (Do any of you guys have also experienced this in your workplace??)Open communication and effective feedback are two of the most important things in employer-employee relationships and when these are jeopardized, the relationship becomes unstable. Employees loose their trust in those who fill the leadership positions and, as a result, become disengaged and unhappy. They also loose the satisfaction in their job. And giving employees annual appraisal or performance reviews that last 7 minutes (yes, that's correct - 7 minutes, emphasis on ANNUAL also) really does not help…I think it is worrying, unsettling and there is a lot of work to be done in this area. Have you guys had a similar experience?Timely and constructive feedback will massively improve the situation and prevent this from happening in the future.Enroll on to Giving Effective Feedback Course and acquire the skills that will allow you to become one of the best managers and leaders and a manager who will never let the situation like above happen under their watch.The course will help you to become a manager who is confident and knows how to communicate with their team in the right way to get the desired results. A manager, who is inspiring and motivating and who sets the right goals and develops their people and brings the best out in them.The purpose of this course is to give you an understanding of what the feedback actually is and help you to develop the skills necessary to plan and deliver effective feedback to your team and colleagues in a way that is understandable and acceptable to them. This will, us a result, increase your team's morale, motivation, engagement, productivity and performance.And remember, your team's success is also your success!
