|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/get-started-with-salesforce-for-absolute-beginners/
课程评论：没有评论
**课程名称：** Get Started with Salesforce - For Absolute beginners (Salesforce入门：面向绝对的初学者) **课程概述：** 本课程是为对Salesforce生态系统感兴趣且希望理解和使用Salesforce Customer 360平台的绝对初学者设计的。学员将学习Salesforce平台及其常见的业务用例。课程旨在帮助对Salesforce感兴趣的学员获得平台使用经验，探索Salesforce职业发展机会，或为成为Salesforce认证专业人士奠定基础。 **目标学员：** * 对Salesforce平台和CRM（客户关系管理）的集成如何解决连接部门和客户数据挑战有基本认识的学习者。 * 对Salesforce有用户或学习经验，并希望协助进行Salesforce当前版本基础功能操作的学习者。 * 希望在基础层面理解报表（Reporting）、用户管理（User Administration）、共享（Sharing）、定制（Customization）和数据管理（Data Management）的学习者。 * 拥有最多六个月Salesforce用户经验的学员。 * 具备Salesforce核心功能基础知识，并能熟练导航Salesforce界面的学员。 **课程重点（通过Salesforce认证助理 exam 涵盖的领域）：** * CRM平台如何解决连接部门和客户数据的挑战。 * Salesforce Customer 360 可以解决的各类业务挑战。 * 关键的Salesforce平台术语。 * Salesforce当前版本的基础功能，涵盖需求收集、报表、安全、共享、定制和数据管理等基础知识。
The Salesforce Certified Associate Credential is for candidates who may be new to the Salesforce ecosystem and have an interest in understanding and using the Salesforce Customer 360 Platform. Salesforce Certified Associate candidates desire to learn the Salesforce platform and common business use cases. They are interested in gaining experience in Salesforce and may want to explore a Salesforce career or may be on the path to becoming a Salesforce Certified Professional. Candidates should have a fundamental awareness of how an integrated CRM platform solves the challenge of connecting departments and customer data. Candidates should be familiar with Salesforce as a user or a learner and interested in assisting with fundamental functionality in the current version of Salesforce. Understanding reporting, user administration, sharing, customization, and data management at a foundational level is beneficial.Salesforce Certified Associate candidates typically have up to six months of Salesforce user experience. Additionally, candidates should have a foundational knowledge of Salesforce's core capabilities and should be able to navigate Salesforce. The Salesforce Certified Associate Exam is for individuals who want to demonstrate knowledge, skills, or experience in the following areas.How the CRM platform solves the challenge of connecting departments and customer dataTypes of business challenges that can be solved by Salesforce Customer 360Key Salesforce Platform termsFundamental functionality in the current version of Salesforce at a foundational level, such as requirements gathering, reporting, security, sharing, customization, and data management
