Generative AI for HR Professionals

所在平台: Udemy

课程主页: https://www.udemy.com/course/generative-ai-for-hr-professionals/

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课程名称:人力资源专业人士的生成性人工智能 概述:在当今的人力资源领域,生成性人工智能(GenAI)正改变组织招聘、吸引、发展和保留人才的方式。本课程旨在帮助人力资源从业者掌握在整个员工生命周期中应用GenAI的知识和技能,从人才获取到绩效管理和员工参与。课程首先奠定生成性人工智能基础,比较其在HR背景下与传统人工智能方法的差异。然后深入探讨将AI整合到人力资源运营中的商业案例,强调提高效率、个性化和战略决策的实际应用。 学习者将探索如何利用AI生成的面试问题和基于简历的问题定制来提升招聘效果。通过Google的面试预热工具和联合利华使用ChatGPT进行人才寻找的真实案例,参与者将了解如何自动化筛选、评分和沟通。课程还强调在入职培训中的应用,如AI生成的欢迎邮件、虚拟入职助理以及IBM Watson在新员工整合中的作用。 此外,课程将展示如何运用AI为员工提供个性化的学习与发展体验,包括内容创建、微学习和自适应学习路径,借鉴微软的GPT赋能学习工具等例子。课程还探讨了GenAI在绩效管理中的潜力,包括自动化反馈、360度评估和数据驱动的评价写作,并通过案例展示GE的AI驱动绩效发展和Qualtrics的集成。 学习者还将掌握如何利用GenAI支持人力资源合规、政策撰写、包容性语言使用和全球政策本地化等。最后,课程将以实践训练结束,教授提示工程的技巧,包括如何撰写有效提示、角色特定模板和优化AI输出的技术,并提供一套1000多个HR相关的提示供学习使用。 本课程是面向前瞻性的人力资源专业人士,旨在帮助他们引领职能的AI驱动转型。

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In human resources, Generative AI (GenAI) is transforming how organizations attract, engage, develop, and retain talent. This comprehensive course, Generative AI for HR Professionals, is designed to empower HR practitioners with the knowledge and skills to leverage GenAI across the entire employee lifecycle-from talent acquisition to performance management and employee engagement. The course begins with a solid foundation in the basics of generative AI, contrasting its capabilities with traditional AI methods in HR contexts. It then delves into building a strong business case for integrating AI into HR operations, emphasizing practical applications that enhance efficiency, personalization, and strategic decision-making.Learners will explore how AI-generated interview questions and resume-based question customization can enhance recruitment. Through tools like Google's Interview Warm-Up and real-world case studies like Unilever's use of ChatGPT for talent sourcing, participants will see how GenAI can automate screening, scoring, and communication. The course highlights applications in onboarding, such as AI-generated welcome emails, virtual onboarding assistants, and IBM Watson's role in new hire integration. It also covers how to craft personalized learning and development experiences using AI for content creation, microlearning, and adaptive learning paths, drawing on examples like Microsoft's GPT-enabled learning tools.Further, the course examines the potential of GenAI in performance management through automated feedback, 360-degree evaluations, and data-driven appraisal writing. Engagement strategies using AI-generated pulse surveys, attrition prediction, and sentiment analysis of feedback will be demonstrated with case studies like GE's AI-powered performance development and Qualtrics integrations. Learners will also master how GenAI can support HR compliance, policy writing, inclusive language use, and global policy localization.Finally, the course culminates in hands-on training in prompt engineering, including how to write effective prompts, role-specific templates, and techniques for optimizing AI outputs-backed by a ready-to-use 1000+ HR-focused prompts. This course is essential for forward-thinking HR professionals aiming to lead the AI-driven transformation of their function.

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