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所在平台: Udemy |
课程主页: https://www.udemy.com/course/fundamentals-of-operational-excellence/
课程评论：没有评论
## 课程总结：《卓越运营基础》 本课程《卓越运营基础》深入探讨了卓越运营的核心理念、基本原则以及各种实施方法。 **课程目标：** * 理解卓越运营的定义及其重要性，它是一个企业专注于增长并比竞争对手更好地执行战略的框架。 * 掌握卓越运营的核心原则，以及如何将其融入企业文化，从而实现“人人都能看到、交付和改进客户价值流”的愿景。 * 学习如何应用包括精益思维、六西格玛、OKAPI和科学管理在内的早期持续改进方法的工具。 * 深入了解如何应用精益原则，消除变异，将“客户之声（VOC）”制度化，进行防错，以及在源头建立质量。 * 学习DMAIC（精益六西格玛）、Kaizen（持续改进）、DMADV（六西格玛设计）和价值流管理（VSM）等关键方法，并能根据具体应用场景选择最合适的方法。 * 掌握实施卓越运营的最佳实践，以培养正确的思维模式、行为方式，并最终实现可持续的卓越运营成果。 本课程为学习者提供了一个全面的框架，帮助企业在竞争激烈的市场中脱颖而出，实现持续的增长和卓越。
In this course you will learn the fundamentals of Operational Excellence where you'll learn the key principles of operational excellence. In this course, we will look more closely at what operational excellence is, its core principles, as well as the different methodologies you can use to implement it.Operational excellence is a framework for businesses to focus on growth and execute their strategy better than their competitors.Operational excellence is a mindset that embraces certain principles and tools to create a culture of excellence within an organization. Operational excellence means every employee can see, deliver, and improve the flow of value to a customer.This approach employs the tools of earlier continuous improvement methodologies, such as Lean Thinking, Six Sigma, OKAPI and Scientific ManagementIn this course you will learn lean principles and how to eliminate variation, operationalize the voice of the customer (VOC), error proof, and build in quality at the source.We'll cover methods such as Lean Six Sigma (DMAIC), Kaizen, Design for Six Sigma (DMADV), and value stream management (VSM), and shows how to choose the right one for your application. We'll conclude by sharing implementation best practices to drive the right mindset, behaviors, and results for sustaining operational excellence.
