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所在平台: Udemy |
课程主页: https://www.udemy.com/course/facilitation-skill-training/
课程评论：没有评论
课程名称：促进技能 概述：本课程是一个互动且全面的培训项目，旨在帮助各类培训师和专业人士发展必要的促进（Facilitation）技能。课程将为参与者提供理解小组动态、促进开放沟通和管理小组决策流程的坚实基础。通过理论知识与实践练习的结合，参与者将获得自信与专业能力，有效地促进会议、研讨会和其他小组互动场合。 学习目标： 课程完成后，参与者将能够： - 定义促进者在不同场合中的角色和关键能力； - 应用多种促进技术和工具，有效管理小组动态，促进参与和互动； - 展示积极倾听和提问的技能，营造开放沟通和包容环境； - 利用问题解决和决策策略支持小组共识，有效管理冲突； - 设计并实施符合集体具体需求和目标的互动会议和研讨会； - 评估并反思自身的促进实践，不断改进和适应不同情境； - 识别文化敏感性、多样性和包容性在促进中的重要性，并应用策略确保公平和尊重的环境； - 实施虚拟促进技术，有效接触和管理远程参与者。 课程内容包括： 1. 促进技能概论 2. 成功促进的准备与规划 3. 建立包容与合作的环境 4. 促进技术与工具 5. 管理小组动态与应对挑战 6. 评估与提升促进技能 本课程将特别吸引希望在社区会议和活动中更加有效贡献力量的人士，无论是志愿者还是委员会成员。通过本课程，您将能够支持小组的愿景，并帮助小组达成实际的下一步行动计划。
Course Description: This interactive and comprehensive course focuses on developing essential facilitation skills for trainers and professionals in various contexts. The course will provide participants with a strong foundation in understanding group dynamics, fostering open communication, and managing group decision-making processes. By blending theoretical knowledge with practical exercises, participants will gain the confidence and expertise to effectively facilitate meetings, workshops, and other group interactions in diverse settings.Learning Objectives: Upon completion of this course, participants will be able to:Define the role and key competencies of a facilitator in different contexts.Apply various facilitation techniques and tools to effectively manage group dynamics, promote engagement, and encourage active participation.Demonstrate active listening and questioning skills to foster open communication and create an inclusive environment.Utilize problem-solving and decision-making strategies to support group consensus and manage conflict effectively.Design and implement interactive sessions, workshops, and meetings that address the specific needs and goals of a group.Evaluate and reflect on their facilitation practice to continuously improve and adapt to different situations.Recognize the importance of cultural sensitivity, diversity, and inclusion in facilitation and apply strategies to ensure an equitable and respectful environment.Implement techniques for virtual facilitation to effectively engage and manage remote participants.This course teaches strategies for facilitation of discussion and decision-making in meetings, workshops or any other sort of community dialogue. It gives techniques for developing the vision and values that will guide the group's work. It offers guidance on how to ensure that everyone with input contributes their ideas and suggestions; how to keep track of what has been decided and what is still under discussion; and how to allow time for creative thinking, planning and problem-solving.The course uses principles of Nonviolent Communication (NVC), a way of communicating that focuses on what we are observing, feeling, needing and requesting rather than on judgement or blame. It offers specific techniques for building group rapport and momentum, and for overcoming challenges such as conflict, boredom and lack of participation.This course will be of interest to people who would like to contribute more effectively in community meetings and events, whether as a volunteer or a committee member. It will enable you to support a vision for a group's future and help the group agree practical next steps.Course Outline:Module 1: Introduction to Facilitation SkillsDefining facilitation and its importanceThe role of a facilitatorKey characteristics of an effective facilitatorCommon facilitation challenges and how to address themModule 2: Preparation and Planning for Successful FacilitationSetting clear objectives and goalsSelecting appropriate facilitation techniquesPreparing an effective agendaIdentifying and managing stakeholder expectationsLogistics and resource planningModule 3: Establishing an Inclusive and Collaborative EnvironmentBuilding trust and rapport with participantsEncouraging open communication and active listeningFostering diversity and inclusionFacilitating virtual and hybrid meetingsModule 4: Facilitation Techniques and ToolsBrainstorming and idea generationProblem-solving and decision-making techniquesGroup dynamics and team-building activitiesConsensus-building and conflict resolution strategiesUtilizing technology and digital tools for effective facilitationModule 5: Managing Group Dynamics and Handling Difficult SituationsRecognizing and addressing groupthinkNavigating power dynamics and hidden agendasManaging disruptive behaviors and challenging personalitiesAdapting to unexpected changes and maintaining focusModule 6: Evaluating and Improving Facilitation SkillsGathering feedback and conducting self-assessmentIdentifying areas for growth and improvementDeveloping a personal action plan for ongoing skill developmentStaying updated on industry trends and best practices
