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所在平台: Udemy |
课程主页: https://www.udemy.com/course/exacaster-customer-360-primer/
课程评论：没有评论
课程名称：使用Exacaster Customer 360管理客户数据入门 课程概述：Exacaster Customer 360是电信行业的客户数据平台。在本课程中，您将学习如何以低维护成本实现大规模的客户数据管理，并利用Customer 360平台构建高度个性化的客户体验。课程内容包括： - 从多种来源收集大量不同的客户数据 - 集中和自动化客户数据管理 - 通过为代理提供全面的Customer 360视图来改善客户体验 - 使用自助服务界面快速开发和自动化新功能或预测模型的KPI计算 - 将数据集成到业务应用程序中：数据湖、CRM、营销活动管理、先进分析和报告 - 通过运行透明和自动化的过程消除昂贵的手动任务 课程还强调实践学习的重要性。通过注册本课程，您将免费访问Exacaster Customer 360平台，立即尝试所学内容。我们鼓励您参与所有课程活动和练习，以更好地体验Customer 360的操作简便性。 如果您希望深入了解感兴趣的主题，可以查看Customer 360文档。如果您有任何问题或想法，欢迎通过电子邮件联系我们：academy@exacaster.com。
Exacaster Customer 360 - The Customer Data Platform for Telecoms. In this course, you will learn how to enable large-scale customer data management with low maintenance efforts, and build highly personalized customer experiences with Customer 360 Platform:Collect massive amounts of disparate customer data from a wide range of sourcesCentralize & automate customer data managementImprove customer experience by providing a comprehensive Customer 360-view for agentsQuickly develop and automate the calculation of new features or KPIs for predictive models using the self-service interfaceIntegrate data to business applications: data lake, CRM, campaign management, advanced analytics, and reportingEliminate costly manual tasks by running transparent and automated processPractice what you learn!Watching videos is a great way to learn. However, it is also important to practice. By enrolling in this course you can also get free access to the Exacaster Customer 360 platform and try out what you learn right away. I really encourage you to participate in all course activities and exercises to get a better feeling of how easy it is to use Customer 360.HelpCheck out Customer 360 documentation to dive deeper into topics that are interesting for you. If you have any questions or ideas on how Customer 360 can create more value for you - drop us an email at academy@exacaster.com.
