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所在平台: Udemy |
课程主页: https://www.udemy.com/course/everyday-empathy-at-work/
课程评论：没有评论
**课程名称：** 工作、领导力与职业成长中的日常同理心 **课程概述：** 本课程旨在帮助您利用同理心来发展领导能力，或提升您在现有领导、管理岗位上的表现。 **课程亮点：** * **职场同理心行业研究：** 了解当前职场中员工对管理者在同理心方面的期望。研究表明，当管理者展现并践行同理心和关怀时，员工会表现出更高的工作忠诚度、创造力、归属感和工作效率。 * **科学研究：** 探索同理心在大脑活动和身体化学反应方面的最新科学研究成果和发现。 * **积极倾听：** 学习如何通过积极倾听更好地理解您的员工和同事。倾听和认可他人能够让他们感到被尊重，消除防御心理，并更愿意敞开心扉。 * **倾听肢体语言：** 认识到非语言沟通的重要性，课程将涵盖需要注意的肢体语言信号，以提高您的同理心和倾听能力。 * **工作场所同理心用语：** 提供各种工作场景下适用的同理心话语，帮助您在不同情境下恰当表达。这些话语包括开启对话、引导他人畅所欲言，以及如何在会议中有效沟通。 * **同理心应对失落或哀悼：** 教授在同事经历失落或哀悼时，如何表达同情和敏感。同时，还将分享如何通过行动而非仅仅言语来表达您的关怀，超越简单的安慰。 **立即投资您的未来，即刻报名！**
Use empathy to grow into a leadership role or grow your current leadership or management position.PROFESSIONAL INDUSTRY RESEARCH ON EMPATHY IN THE WORKPLACESee research being done today on what employees expect from their management in terms of empathy. Employees report higher levels of job loyalty, creativity, feeling included, and work productivity when their managers display and follow up on empathy and compassion.SCIENTIFIC RESEARCHSee the latest scientific research on how empathy works in terms of your brain activity and body chemistry. See the latest studies and discoveries being done on this topic.ACTIVE LISTENINGLearn to listen to your employees and co-workers better by practicing active listening. When you listen and acknowledge people, they feel more respected, their defensiveness does away, and they open up.LISTENING TO BODY LANGUAGEMost communication is non-verbal, so in addition to active listening, we'll also go over body language that you should be attuned to in order to become more empathetic and a better listener.EMPATHETIC PHRASES TO USE AT WORKI'll also provide you a number of different phrases to use in various workplace scenarios to help you say the right empathetic thing in different situation. Those phrases will range from conversation starters that get people to open up to what to say in meetings.EMPATHY IN CASES OF LOSS OR BEREAVEMENTI'll also show you empathetic and sensitive things to say in case a co-worker is going through loss or bereavement. Plus, I'll show you how to go above and beyond, and not just say things, but show that you care with actions. Invest in your future! Enroll today!
