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所在平台: Udemy |
课程主页: https://www.udemy.com/course/essential-phone-communication-skills/
课程评论：没有评论
**课程名称：** 必备电话沟通技巧 **课程概述：** 《必备电话沟通技巧》课程旨在帮助所有希望提升电话沟通能力的人。通过13个短视频，由《The Phone Lady》公司的首席执行官Mary Jane Copps主讲，全面涵盖了从接听电话、留下语音留言，到处理难缠客户以及应对背景噪音等内容。每个视频都配有书面技巧和建议。 **目标学员：** * 即将进行电话面试的学生 * 需要通过电话进行求职的人员 * 从事销售、业务开发和筹款工作的人员 * 企业家 * 任何希望提供优质客户服务的人员 **课程价值：** 本课程内容丰富且实用，能帮助学员在各种电话沟通场景下表现得更专业、更有效。
Essential Phone Communication Skills is designed for anyone who wants to improve their ability to speak effectively on the telephone. In 13 short videos, Mary Jane Copps, CEO of The Phone Lady, covers everything from answering the phone to leaving voicemail messages, and handling difficult customers to dealing with background noise. Each video ends with written tips and ideas. This course is ideal for students anticipating job interviews on the phone or the need to use the phone as part of their job search, those in sales, business development and fundraising, as well as entrepreneurs will find the information extremely valuable, as will anyone wanting to create excellent customer service.
