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所在平台: Udemy |
课程主页: https://www.udemy.com/course/essential-communication-skills-for-managers/
课程评论：没有评论
**课程名称：** 管理者必备沟通技巧 **课程概述：** 本课程旨在帮助管理者提升沟通能力，解决在员工理解、意见传达以及团队协作中遇到的挑战。研究表明，91%的雇主偏重拥有出色沟通能力的候选人，高效沟通能促进团队协作、解决冲突并建立牢固关系。 **课程内容亮点：** * **沟通的重要性：** 理解有效沟通对生产力及团队动态的直接影响。 * **沟通风格：** 学习识别并适应四种不同的沟通风格，与不同类型的人有效交流。 * **沟通模式：** 掌握书面、口头及非语言沟通技巧，并了解其在不同情境下的应用。 * **克服沟通障碍：** 学习识别并消除阻碍有效沟通的壁垒，确保信息清晰传达。 * **简洁清晰的表达：** 训练清晰、简洁的语言表达能力，减少误解。 * **积极倾听：** 掌握带有目的性和同理心的倾听技巧，更好地理解团队成员需求。 **学习成果：** 完成课程后，学员将深入理解有效沟通在工作场所的重要性，并掌握识别不同沟通风格、清晰表达、克服沟通障碍等关键管理沟通和倾听技能。学员将能更有效地与团队成员建立联系，提高沟通效率，最终成为更具影响力和领导力的管理者，促进团队协作、解决冲突并取得成功。
Are you struggling to get your employees to understand what you want from them? Maybe you don't feel heard within the workplace and feel your thoughts and ideas aren't given the necessary attention. Do you feel your workers might benefit from better communication skills altogether, to get your business exactly where it needs to be? If so, this course is for you.What makes a good leader? Resilience, determination and empathy are just some examples, although none of these qualities are as important as communication. According to a survey conducted by the National Association of Colleges and Employers (NACE), 91% of employers prioritise hiring candidates with strong communication skills. Studies also show that effective communication plays a pivotal role in fostering collaboration, resolving conflicts and building strong relationships within teams. This course aims to give you the fundamentals in essential communication, so you can be sure to approach the more difficult scenarios with both confidence and control. Here, you'll gain invaluable insights and practical techniques to enhance your communication abilities as a manager. Through a series of six video lectures, you'll grasp the significance of efficient communication and its direct impact on productivity and team dynamics of effective communication. We'll explore the four distinct communication styles and learn how to adapt your approach to effectively communicate with individuals from each category. This course will equip you with knowledge about various modes of communication, including written, verbal and nonverbal methods, plus you'll acquire the necessary understanding to implement each mode appropriately in different situations. Next, you'll discover strategies to overcome barriers that hinder effective communication - a crucial skill for managers. By identifying and overcoming these obstacles, you'll ensure that your messages are received and understood clearly. Furthermore, you'll learn how to develop techniques for communicating concisely and articulately, enabling you to avoid misunderstandings and enhance the overall effectiveness of your communication. But that's not all - let's not forget the art of active listening. This course will unveil the secrets of listening with intent and empathy to revolutionise your communication skills. By mastering this skill, you'll gain a better understanding of your team members and be able to tailor your messages to their specific needs.By the end of this course, you will have a deeper understanding of effective communication and its importance in the workplace. Equipped with a comprehensive set of essential managerial communication and listening skills, you will be adept at recognising different communication styles to better understand and connect with your team members. With these skills in your toolkit, you will be able to master the art of clear and concise communication, overcome barriers and ensure your messages are received accurately. So, are you ready to emerge as a confident and influential manager, capable of fostering collaboration, resolving conflicts and leading your team to success? Enrol now to learn more!
