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所在平台: Udemy |
课程主页: https://www.udemy.com/course/enhancing-user-experience-in-the-workplace/
课程评论：没有评论
课程名称：提升职场用户体验 课程概述：在当今世界，职场体验变得愈发重要。居家工作、人才竞争以及满足用户需求的必要性都给组织带来了压力。为保持相关性，职场及其运营成本必须得到合理的解释。然而，什么才是理想的职场体验呢？在这门全面的课程中，您将学习如何提升职场用户体验，创造一个令人愉悦的工作环境，从而提升用户满意度、生产力，甚至职业前景。该课程专为负责职场交付的人员设计，将为您提供设计和管理满足用户需求的空间所需的技能和知识，确保实现令人惊叹的职场体验。 您将学习到的内容： 1. 用户体验基础：理解用户体验（UX）的基本概念及其在职场管理中的重要性。 2. 优质职场体验的要素：了解职场运作如何影响用户体验及如何改善它。 3. 用户中心设计：学习以用户需求和偏好为首要考虑的空间设计方法，同时简化您的工作。 4. 文化影响：识别影响您改善职场计划的文化因素。 5. 新方法论：掌握测量与持续提升职场体验的过程和工具。 6. 实例与案例研究：学习真实的优质职场体验示例。 通过本课程，您将具备提升职场用户体验的能力，让工作环境变得更加宜人。
In today's world, the workplace experience has never been more important. Home working, the fight for talent and the need for workplaces to respond to user needs are all putting pressure on organisations. The cost of workplaces and their operations have to be justified in order to stay relevant. But how do we know what a great workplace should be?In this comprehensive course, you'll learn how to elevate the user experience within your workplace to create an environment that makes it a pleasure to work in; boosting user satisfaction, productivity, and even your career prospects. Designed specifically for those responsible for delivering workplaces, this course will provide you with the skills and knowledge to design and manage spaces that cater to the needs of your users, ensuring amazing workplace experiences.What You'll Learn:Understanding User Experience (UX): Grasp the fundamentals of UX and its importance in workplace management.What makes a great workplace experience: How workplace operations affect user experience and how to improve itUser-Centred Design: Learn approaches to space design that prioritises user needs and preferences, whilst making your job easier.How culture influences workplaces: What should you look out for that can disrupt your plans to improve the workplace.A new methodology: What process and tools to utilise to measure and continually improve workplace experience.Examples and Case Studies: Real life examples of great workplace experiences
