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所在平台: Udemy |
课程主页: https://www.udemy.com/course/english-for-receptionists/
课程评论：没有评论
Coursera 上的《英语：接待员》（English for Receptionists）课程，专为希望提升英语沟通能力以胜任国际公司接待员工作或更好地服务外国客户的学员设计。 本课程旨在通过提供一系列实用短语和特定情境下的词汇，帮助学员提高英语口语水平，从而更有效地处理接待工作中的各种情况。课程内容涵盖了接待员日常工作的方方面面，共分为十个单元： * **第一单元：基础入门** * **第二单元：来电接听** * **第三单元：拨打电话** * **第四单元：预约安排** * **第五单元：包裹递送** * **第六单元：接待访客** * **第七单元：指引方向** * **第八单元：与同事交流** * **第九单元：预订与下单** * **第十单元：书面沟通** 本课程全程使用英语授课，旨在赋予学员在接待员岗位上所需具备的英语沟通能力和专业技巧。
Are you interested in pursuing a career as a receptionist for an international company? Perhaps your current employer is looking to expand their client base to foreign markets. Maybe, you just might want to improve your English skills in order to communicate more effectively at the office. English for Receptionists is an online English course that is specifically designed to help receptionists improve their English speaking skills by providing a series of useful phrases that can be used in a variety of different situations while working as a receptionist.This course will not only teach practical vocabulary related to specific situations while working in your field but will also you give you the communication skills you need in order to be able to competently perform your duties as a receptionist.The course has been logically broken down into 10 lessons in order for you to learn language related to every aspect of working as a receptionist.Below is a list of the lessons included within this course:Lesson 1- Down to BasicsLesson 2- Incoming CallsLesson 3 - Outgoing CallsLesson 4 - Scheduling AppointmentsLesson 5 - DeliveriesLesson 6 - Receiving GuestsLesson 7 - Giving DirectionsLesson 8 - Interacting with Co-workersLesson 9 - Bookings and Making OrdersLesson 10 - Written CorrespondenceThis course is entirely in English.
