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所在平台: Udemy |
课程主页: https://www.udemy.com/course/employee-experience-mastery/
课程评论：没有评论
课程名称：员工体验：人力资源设计思维与人才旅程EX 课程概述： 在当今竞争激烈的就业市场中，员工体验（EX）是提升员工参与度、积极性和留任率的关键差异因素。本课程旨在帮助您建立一个有动力的劳动力，通过全面的EX策略，使员工在整个旅程中感到被重视、得到支持和与公司紧密联系。您将学习如何审核、设计和优化员工体验生命周期的每一个阶段，无论您是人力资源专业人士、管理者还是商业领袖，都能提升员工参与度，改善留任情况，创建吸引顶尖人才的工作环境。 您将学习： - 理解员工体验（EX）：塑造员工旅程的关键组成部分 - 进行员工体验审核：使用问卷调查、旅程映射和反馈循环 - 优化职位申请与招聘流程：确保从招聘到入职的顺畅EX - 提升入职体验：打造引人入胜且激励员工的入职经历 - 改善工作场所EX：如何提升员工参与度、认可度和绩效管理 - 构建良好的离职体验：即使在离职后也保持积极的联系 - 超越就业的EX：校友网络、推荐和“回归员工”策略 课程结构： 第1节：什么构成员工体验与进行EX审核 - 理解塑造EX的三个环境 - 使用问卷进行EX审核 - 为更好的参与度与留任映射员工旅程 第2节：研究与职位申请阶段的EX - 网站和雇主品牌对EX的影响 - 优化职位申请流程 - 改善候选人在面试期间的体验 - 在招聘中的有效谈判与决策 第3节：招聘与入职体验 - 入职前沟通（Preboarding） - 设计引人入胜的首日体验 - 创建结构化和激励性的入职旅程 第4节：在职期间的EX - 参与度、认可与成长 - 管理者在塑造员工体验中的角色 - 绩效管理与反馈文化 - 促进沟通、协作与激励 - 驱动参与度的薪酬与福利策略 - 职业发展与持续学习 第5节：离职体验 - 高点离开 - 有效沟通员工离职事宜 - 离职面谈与专业处理解雇的方式 - 将离职员工作为未来倡导者利用 第6节：超越就业的EX - 校友网络与回归员工 - 与前员工建立长期关系 - 校友活动与公司参与策略 - 鼓励推荐与重聘顶尖人才作为回归员工 参加此课程的理由： - 综合性EX框架 - 学习员工体验生命周期的全面内容 - 实用EX审核与策略 - 实际的EX评估工具与案例研究 - 提升员工参与度与留任率 - 经过验证的人力资源与EX最佳实践 - 未来技能保障 - 获取前沿EX与激励策略 - 专家指导学习 - 由顶尖EX与HR专业人士Mike Pritula主讲 适合对象： - 希望改善员工参与度与EX策略的人力资源专业人士 - 旨在创建激励工作环境的管理者与领导者 - 提升候选人体验的招聘与人才获取专家 - 致力于员工激励与留任的企业主与高管 - 对EX、参与度和员工激励充满热情的任何人 立即加入，转变您的员工体验策略！ - 终身访问录制课程 - 个人化作业反馈 - 专注于EX的框架与工具 - 完成证书 现在就开始，革新您公司的员工体验（EX）！
Employee Experience (EX) Mastery: Build a Motivated WorkforceCourse Description:In today's competitive job market, employee experience (EX) is a key differentiator that drives engagement, motivation, and retention. A well-crafted EX strategy ensures employees feel valued, supported, and connected throughout their journey-from the first interaction with the company to becoming boomerang employees.This comprehensive course will guide you through every phase of the employee experience lifecycle, equipping you with the tools to audit, design, and optimize EX. Whether you're an HR professional, manager, or business leader, you'll learn how to boost employee engagement, improve retention, and create a workplace that attracts top talent.What You'll Learn: Understanding Employee Experience (EX): The key components shaping the employee journey. Conducting an Employee Experience Audit: Using surveys, journey mapping, and feedback loops. Enhancing the Job Application & Hiring Process: Ensuring a seamless EX from recruitment to onboarding. Optimizing Onboarding: Strategies to create engaging and motivational onboarding experiences. Improving Workplace EX: How to boost employee engagement, recognition, and performance management. Developing a Strong Exit Experience: How to maintain a positive connection even after offboarding. Leveraging EX Beyond Employment: Alumni networks, referrals, and boomerang employee strategies.Course Structure: Class 1: What Makes Up Employee Experience & Conducting an EX Audit• Understanding the three environments that shape EX• How to conduct an EX audit using questionnaires• Mapping the Employee Journey for better engagement and retention Class 2: EX in the Research & Job Application Phase• Website and employer branding impact on EX• Optimizing the job application process• Improving the candidate experience during interviews• Effective negotiation & decision-making in hiring Class 3: Recruitment & Onboarding Experience• Pre-employment communication (Preboarding)• Designing an engaging first day experience• Creating a structured and motivating onboarding journey Class 4: EX During Employment - Engagement, Recognition & Growth• The manager's role in shaping employee experience• Performance management and feedback culture• Fostering communication, collaboration, and motivation• Compensation & benefits strategies to drive engagement• Career development and continuous learning Class 5: The Offboarding Experience - Leaving on a High Note• Effective communication during employee departures• Exit interviews and handling dismissal professionally• Leveraging departing employees as future advocates Class 6: EX Beyond Employment - Alumni Networks & Boomerang Employees• Building long-term relationships with former employees• Alumni events & company engagement strategies• Encouraging referrals & rehiring top talent as boomerang employeesWhy Take This Course? Comprehensive EX Framework - Learn the end-to-end employee experience lifecycle Practical EX Audits & Strategies - Real-world EX assessment tools & case studies Boost Employee Engagement & Retention - Proven HR & EX best practices Future-Proof Your HR Skills - Gain cutting-edge EX & motivation strategies Expert-Led Learning - Led by top EX & HR professional Mike PritulaWho Should Enroll? HR professionals looking to improve employee engagement & EX strategy Managers & leaders aiming to create a motivating work environment Recruiters & talent acquisition specialists enhancing candidate experience Business owners & executives committed to workforce motivation & retention Anyone passionate about EX, engagement, and employee motivationJoin Now & Transform Your Employee Experience Strategy! Lifetime access to recorded sessions Personalized feedback on assignments EX-focused frameworks & tools Certificate of completion Start now and revolutionize your company's Employee Experience (EX)!
