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所在平台: Udemy |
课程主页: https://www.udemy.com/course/employee-experience-design-crash-course/
课程评论：没有评论
课程名称：员工体验设计快速入门课程 课程概述：在人才稀缺且员工参与度历史性低迷的就业市场中，有必要根本改变人力资源的处理方式。本课程强调以员工为中心的思维方式，而非仅仅关注内部组织、流程和合规性。员工体验设计是一种有意识地创造工作中有意义的体验的方法，它要求深入理解员工的需求。 本课程将教你如何将设计思维应用于提升员工体验，这就是我们所称的员工体验设计（EX设计）。你将通过实际案例进行EX设计练习，学习使用工具包，以便在培训结束后能立即应用于现实挑战。 学习要点包括： - 员工体验为何重要 - 员工体验设计的过程 - 如何在实践中应用相关工具 本课程适合人力资源专业人士以及来自IT、沟通、设施等其他部门的人员，这些人负责为员工设计服务和解决方案。课程不要求先前的知识，仅需对以人为本的问题解决有真正的兴趣。完成课程后，你将获得必要的见解和工具，能够立即开始你的项目。
Know how to put people first and improve the employee engagementIn an employment market where talent is difficult to attract and engagement within organizations is historically low, it is necessary to radically change the approach to HR. Thinking from the perspective of the employee rather than the internal organization, processes and compliance is crucial. Employee Experience design is the approach you will learn to apply in this course.Employee Experience Design is the intentional creation of meaningful experiences at work. It requires a deep understanding of the employee needs.How do you figure out what your employees need?This is where Design Thinking comes in.In this course, you'll learn how to apply design thinking to improve employee experiences. That's what we call Employee Experience Design (EX-design).You'll practice EX-design on a realistic case and learn to use the toolkit so that you can use it again immediately after the training on real-life challenges. You'll learn:why employee experience is importantwhat the employee experience design process is how to apply it in practice with tools includedThis course is made for HR-professionals and people from IT, communications, facilities or other units that design services and solutions for employees. It doesn't require previous knowledge, only a real appetite for solving problems with people in mind. It will give you the necessary insights and tools to get started on your projects right after the class.
