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所在平台: Udemy |
课程主页: https://www.udemy.com/course/employee-development-for-your-hospitality-property/
课程评论：没有评论
**课程名称：** 招聘优秀酒店物业员工的关键步骤 **课程概述：** 本课程旨在帮助您掌握在酒店、度假村、旅馆、民宿或度假屋中招聘和留住优秀、敬业员工的技巧。员工是您事业的基石，通过学习如何招聘、培训和支持您的员工，您将能够营造一个赢得忠诚度并给客人留下深刻印象的环境。 本课程强调，员工未经过适当培训、工作过度或压力过大会导致服务下滑和负面心态。这9个教程将帮助您优化员工发展、招聘和培训流程。 **课程内容涵盖：** * 正确的招聘心态 * 如何招聘优秀人才 * 员工培训项目的价值（即使您认为负担不起） * 如何进行成功的员工培训 * 有效的沟通技巧如何提升您的物业服务 * 如何提升客户服务 * 如何处理客户投诉 * 如何进行产品增销 * 如何解雇员工 **课程特色：** 本课程提供易于理解的分步视频教程、可下载的音频和PDF文件、以及相关的清单。课程还包含一个“招聘优秀酒店物业员工的关键步骤”测验，以确保您能最大程度地掌握课程内容。 您可以将本课程作为独立课程学习，也可以将其视为“成功经营酒店物业的指南”课程的一部分。 **立即报名，掌握招聘和留住优秀员工的关键！**
Hotels-Resorts-Inns-Bed and Breakfasts-Vacation HomesWon't it be wonderful to be able to find and retain awesome & devoted employees for your hotel, resort, inn, bed and breakfast or vacation home?Your employees are the backbone of your business and by knowing how to hire, train and support your staff you'll create an environment that will garner loyalty and impress your guests. Finding and retaining the right employees for your hospitality property is imperative.If you or your staff are not properly trained, overworked and stressed, it does not take long for your services to slide and a negative mindset to develop.These 9 tutorials will help streamline your employee development, hiring and training process.· The Right Mindset· How to Hire Winners· Can't Afford Employee Training Programs - Think Again· How to Train for Success· Effective Communication Will Improve Your Property· Enhance Your Customer Service· How to Handle Customer Complaints· How to Upsell· How to Fire an EmployeeThis course includes easy-to-follow, step-by-step video tutorials, downloadable audio & PDF files, and any checklists applicable, as well as a "Steps To Hiring Exceptional Hospitality Property Staff" quiz, to ensure you get the most out of these tutorials.You can view this section as an individual course or watch it as part of the "Your Guide to Owning & Operating a Hospitality Property - Successfully" course.If you want to hire and keep the right employees, then don't hesitate.Sign up now!
