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所在平台: Udemy |
课程主页: https://www.udemy.com/course/emotional-intelligence-for-todays-workplace/
课程评论：没有评论
课程名称：当今职场的情商 课程概述： 《当今职场的情商》是一门旨在帮助您应对职场人际关系和变革复杂性的课程。由调解和冲突解决专家肖恩·林主讲，本课程深入探讨情商（EQ）的概念及其在建立强大人际关系和有效应对变化中的重要性。课程旨在增强您的自我意识，使您能够识别可能影响您表现的触发因素。同时，课程还专注于将您的意图与影响相结合，以促进协作关系的建立。这门课程是希望提高情商、建设性解决冲突并在工作及生活中构建强大支持系统的每个人的有力工具。 学习目标： 1. 通过识别个人情感、触发因素和行为模式来增强自我意识。 2. 提升情绪调节技能，以有效管理不同情况下的反应。 3. 改善同理心和社交意识，以理解和应对人际动态。 4. 加强沟通技能，清晰传达信息并建立融洽关系。 5. 掌握冲突解决技巧，将挑战转化为成长的机会。 6. 培养适应不同沟通风格的能力，以适应多样的背景和受众。 7. 培养韧性和压力管理策略，以维持情感平衡。 8. 建立以情商为基础的领导能力，以有效的团队合作。 9. 将情商原则应用于提升个人和职业关系。 10. 制定可操作的发展计划，以持续提升情商。 适合对象： - 管理者和领导者：希望改善团队动态、沟通效果和冲突解决技能的领导职位人员。 - 人力资源专业人士：致力于营造积极工作环境、增强员工关系及支持职业发展的HR专业人士。 - 企业家和商业拥有者：希望加强客户关系、有效领导团队及应对创业压力的个人。 - 教育工作者和培训师：希望改善课堂或研讨会动态、更好理解学生或参与者需求并有效支持学习环境的教育或培训角色人员。 - 个人贡献者：任何希望实现个人成长、提升情感韧性及改善日常互动中协作技能的专业人士。 - 职业转换者和求职者：希望在面试和职场环境中展现强大情商技能的职业转型或求职者。 - 有意于个人发展的任何人：致力于持续自我提升并希望更有效地理解和管理情感的个人。 课程内容： - 情商简介 - 发展情商 - 情商101 - 理解个人情商 - 管理思维 - 积极应对压力情境 - 社交意识发展 - 真诚倾听 - 管理关系 - 转化冲突为机遇 - 制定EQ发展计划 教育方式： 结合简短而信息丰富的讲座和回顾测验，使用真实的研究数据和案例分析，对课程无先修资格要求。
Course Synopsis"Emotional Intelligence for Today's Workplace" is a course designed to help you navigate the complexities of interpersonal relationships and change in the workplace. Led by mediator and conflict resolution professional Sean Lim, this course provides an in-depth understanding of Emotional Intelligence (EQ) and its significance in fostering strong relationships and effectively responding to change. The course aims to enhance your self-awareness, enabling you to identify triggers that could potentially undermine your performance. It also focuses on aligning your intentions with your impact to facilitate the construction of collaborative relationships. This course is a powerful tool for anyone looking to improve their EQ, manage conflict constructively, and build a robust support system at work and in life.Learning ObjectivesDevelop self-awareness by identifying personal emotions, triggers, and behavioral patterns.Enhance emotional regulation skills to manage reactions effectively in various situations.Improve empathy and social awareness to understand and navigate interpersonal dynamics.Strengthen communication skills to convey messages clearly and build rapport.Master conflict resolution techniques to turn challenges into opportunities for growth.Cultivate adaptability in communication styles to suit diverse contexts and audiences.Foster resilience and stress management strategies for maintaining emotional balance.Build leadership qualities grounded in emotional intelligence for effective team collaboration.Apply emotional intelligence principles to enhance personal and professional relationships.Create an actionable development plan for ongoing growth in emotional intelligence.TrainerThis course will be conducted by Sean Lim from Peacemakers Consulting Services. Who should attend?Managers and Leaders: Those in leadership positions who aim to improve team dynamics, communication effectiveness, and conflict resolution skills.Human Resources Professionals: HR professionals interested in fostering a positive work environment, enhancing employee relations, and supporting professional development.Entrepreneurs and Business Owners: Individuals looking to strengthen client relationships, lead teams effectively, and manage stress and pressure in entrepreneurial endeavours.Educators and Trainers: Those in education or training roles who want to improve classroom or workshop dynamics, understand student or participant needs better, and support learning environments effectively.Individual Contributors: Professionals at any level who seek personal growth, improved emotional resilience, and better collaboration skills in their day-to-day interactions.Career Changers and Job Seekers: Individuals transitioning careers or seeking new job opportunities who want to demonstrate strong emotional intelligence skills in interviews and workplace settings.Anyone Interested in Personal Development: Individuals committed to continuous self-improvement and interested in understanding and managing their emotions more effectively in both personal and professional contexts.This course provides practical strategies and frameworks that can be applied immediately to enhance emotional intelligence and foster more productive, harmonious relationships in various spheres of life and work.Educational ApproachCombination of short but informative lectures and quizzes for review Use of real-world research data and case studiesPrerequisitesNo prior professional qualifications are requiredCourse ContentIntroductionDeveloping Your Emotional IntelligenceEmotional Intelligence 101What is Emotional Intelligence (EQ)?Gaining Self-AwarenessUnderstand Your Personal EQManage Your MindsetFind Your FlowManaging YourselfDisrupting Thoughts and How They Affect YouCoping With Stressful Situations PositivelyShifting Perspectives to Augment Your BehaviourSocial AwarenessDeveloping Social AwarenessLooking Beyond Empathy: Connecting with PerspectiveGenuine ListeningManaging RelationshipsAuthentic AdaptabilityTransform Conflict into OpportunitiesCommunicate Intention and ImpactConclusionEQ Development Plan
