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所在平台: Udemy |
课程主页: https://www.udemy.com/course/emotional-intelligence-for-change/
课程评论：没有评论
课程名称：领导力：克服变革与不确定性的挑战 课程概述： “生活中的唯一恒常就是变化。” — 赫拉克利特（公元前500年，古希腊哲学家）。我们每天都会面临变化，无论是天气的变化、工作安排的改变还是家庭生活的变化。变化是我们唯一可以确定的事情，它影响着每个人，而每个人对变化的应对方式也各不相同。本课程的重点是变革中的情商，即识别和管理自己的情绪以及他人情绪的能力，从而有效地应对变化。具备情商的人能够更好地领导和影响他人在变化与过渡期间，并且能够识别自身情绪反应，及时进行调整，以积极主动地迎接挑战，推动积极的改变。情商是创造美好未来的有力工具。 情商包含一系列基本技能，帮助领导者自信地应对他人及不断变化的情况。情商使领导者更好地理解周围人（即将参与变革的人）的动机、感受和需求，并能相应地适应变化。情商还帮助处理冲突、应对压力，并在困难时期维持有效的人际关系。有效管理对事件的反应和沟通能力对于变革领导力、有效管理变革中的人以及个人变化至关重要。 具备情商是支持有效应对事件、他人和变化的基础。这种智能在工作场所及个人生活中是构建心理抗逆力和成功管理人和变革的重要组成部分。快速适应变化的能力通常是变革领导者的竞争优势。具备情商的领导者和管理者能够帮助他人顺利应对艰难的变革。实践情商并在变革期间有效运用它，有助于积极高效地推动变革领导力。 本课程探讨情商在变革中的角色，涵盖个人和组织层面的变革，研究通过自觉的选择满足情感需求对有效变革的重要性。课程还纠正了关于变革中积极和消极情绪的误区，并解释了为什么这些术语在理解情感和情商时并不合适。虽然改变与情感的工作方式并不容易，但本课程将为您提供见解。提升情商需要时间和努力，即便如此，您也不能期望每次都能做到完美。 课程内容包括： - 情商在管理变革中的重要性 - 抵制变革的原因及克服方法 - 变革神经科学，解释人们为何会对变化做出反应 - 人们在变革中的情感经历及如何积极支持他们过渡 - 如何利用变革管理模型，实践情商并关注相关人员 完成本课程后，您将能够： - 描述情商在变革领导中的作用 - 考虑情感气候的工作内容 - 解释抵制现象及应对方式 - 通过理解变革神经科学识别人们对事件的反应 - 确认难以变化时人们的情感体验，并积极支持他们 - 实用地运用情商管理变革，并关注相关人员 - 探索在您当前环境中有效管理变革的方法 请注意，此课程需要您参与实践活动，情商的提升不仅仅是观看视频课程就能实现的。课程要求您进行反思、获取反馈并与他人讨论您的发展。材料包含五本活动手册，旨在帮助您在变革中运用情商。这些活动需要您在课程外进行，情感的大脑通过实践学习，以便将变革巩固下来。课程还包含“灯泡时刻”资源卡，用于提醒课程中的重点内容。 本课程会不断更新和改进，以确保其保持相关性。
"The only constant in life is change"Heraclitus (Greek philosopher of Ephesus, 500 BC)We all face change every day - whether it is a simple change in the weather, a change to our work schedule or changes in our family life.Change is the only constant in life - the only thing we can be sure will happen. Change affects everyone and everybody deals with change differently. If you can create awareness of the way you respond to life events and organisational change and manage your emotional response to the event you're well on your way to effectively managing change and managing people through change.This course's focus is on Emotional Intelligence for Change. Emotional intelligence for change refers to the ability to recognise and manage one's own emotions, as well as the emotions of others, in order to effectively navigate change. With emotional intelligence, an individual can be better equipped to lead and influence others during times of change and transition. They can also recognise their own emotional reactions and adjust them to be more effective in the face of adversity, allowing them to take on a more proactive role in creating positive change. Ultimately, emotional intelligence for change is a powerful tool for creating a better future.Emotional intelligence consists of a range of fundamental skills that enable you to confidently respond to people and changing situations. This type of intelligence allows you, as a leader, to understand better the motivations, feelings, and needs of people around you who will be involved with change, and adapt to evolving situations accordingly. Emotional intelligence also enables you to handle conflict, deal with stress, and maintain relationships more effectively in challenging times.Managing the way you respond to events and your ability to communicate effectively is essential for change leadership, for managing people effectively through change and for managing personal change. It's not what happens that matters but how you and others response to change that really counts.Being emotionally intelligent is the underlying structure that underpins and supports effective responses to events, people and change. In the workplace and in our personal lives being emotionally intelligent is an essential component to building resilience for mental health and successfully managing people and change.The ability to quickly and easily adapt to change is often a competitive advantage for a change leader. Emotionally intelligent leaders and managers are also able to help others manage difficult change. Practically applying emotional intelligence at work and using emotional intelligence well during change will help you drive change leadership positively and effectively.This course has been designed to explore the role of emotional intelligence in change looking at change at the personal and organisational level. It explores working with emotional needs through conscious choices fundamental to effective change.People often talk about positive and negative emotions in change. This is not that helpful as emotions cannot really be labelled in that way. The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. Changing the way that you work with your emotions is not easy. This course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!! Emotional intelligence is about improving performance, engagement and well being in a sustainable way, so that it sticks.The course covers The importance of emotional intelligence in managing changeWhy resistance to change occurs and how to overcome thisThe neuroscience of change to explain the psychological reasons people react to changesThe emotions that people experience and ways to support people positively as they transition through changeHow to utilise change management models practically using emotional intelligence and a focus on the people involvedThe course contains narrated videos, activities and some fun material to download. Completing this course, you will be able toDescribe the role of emotional intelligence in change leadershipConsider what is involved in working with the emotional climateExplain why resistance occurs and how to overcome thisRecognise how people react to events by understanding the neuroscience of change Identify the emotions that people experience as they transition through change and identify ways to support people positively Determine how to utilise change management models practically using emotional intelligence at work and with a focus on supporting the people involvedExplore ways to effectively manage change in your current circumstancesThe course material makes up part of a one week advanced workshop that has been endorsed by the Institute of Leadership and Management. PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Emotional intelligence cannot be developed by learning some techniques through watching a few video lectures. The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.This course is being continually refined and updated to ensure it remains current and relevant.There are FIVE Activity Booklets included within the course that are designed to help you to work with your emotional intelligence for change. The activities require you do some work outside of the course. The emotional brain learns from doing things and through activity. Repetition and rehearsal over weeks will embed in changes.The course has recently been given 1 and 2 star ratings from a number of learners without comments for some reason. I am not sure why this is. I have thanked each person and asked for some feedback that will help me to improve the course and offers of help in understanding the material. I have had no response and so I am unable to address any potential issues within the course that I am unaware of. Perhaps they find that using their emotional intelligence in times of c hange is too chalenging for them!The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.All PDFs can be completed online and are Section 508 / ADA Accessibility compliant. All videos are high definition recorded in 1080p.All videos have grammatically correct English captions.Latest update - May 2025
