Emotional Intelligence in the Workplace

所在平台: Udemy

课程主页: https://www.udemy.com/course/emotional-intelligence-at-work/

课程评论:没有评论

第一个写评论        关注课程

课程简介

课程名称:职场情商 课程概述:本课程由知名Udemy讲师Joeel和Natalie Rivera主讲,旨在帮助学员掌握情商(EQ)在职场中的重要性。研究表明,情商在工作表现和长期成功中起着至关重要的作用,往往比智商(IQ)更加决定个人的职场成就。课程受到了来自200个国家的超过80万名学员的好评。 课程将教会学员多种情商技巧,包括: 1. 理解情绪的传播,避免被他人的负面情绪影响。 2. 自我评估情商水平,识别自身的优劣势。 3. 意识到和识别自我情绪状态,掌控自己的情绪和思维。 4. 通过快速有效的策略迅速应对负面情绪,减少压力。 此外,学员还将学会如何处理他人的情绪,改善与同事之间的沟通与关系,包括: - 识别非语言交流和肢体语言。 - 建立良好的关系,成为有影响力的人。 - 有效倾听和沟通,运用反思倾听技巧。 - 以情商智慧管理,创造低冲突、高生产力的工作环境。 课程适合希望提升职场表现和人际关系的所有人,经过培训后,学员将能够更好地应对工作中的情绪挑战,并推动团队的积极发展。 课程设有30天无理由退款保证,确保学员满意。如果您准备好改变生活与事业,欢迎报名参加!

课程评论(0条)

课程详情

We are top Udemy instructors in the personal development category. Our courses have been taken by over 800,000+ happy students from 200 countries.We have a thriving community in the course and we are actively involved and answer questions within 24h. Many people believe that intelligence, or IQ, was what determines success. But, researchers have found that people with average IQ's outperform those with higher IQ 70% of the time. It turns out that the missing link in determining a person's long-term success is emotional intelligence, or EQ.Many organizations make the same mistake by focusing on developing hard skills, while the truth is that soft skills, such as emotional intelligence, have been demonstrated to be the strongest predictor of job performance. Plus, high levels of EQ in the workplace creates more rewarding, collaborative, and satisfying workplace relationships, which, in turn, leads to reduced stress and anxiety and greater productivity. Talent Smart studied 34 important workplace skills, including emotional intelligence, and found that EQ was the highest predictor of work performance and overall success. Another study of over 40 fortune 500 companies found that programmers in the top 10th percentile of EQ produced software 3 times faster than programmers with low EQ, and high EQ sales representatives outperformed others by 50%. Studies have found that high EQ also correlates to increases in earnings, problem solving skills, and leadership effectiveness. In fact people with high EQ make an average of $29,000 more a year than those with low EQ. This has proven to be true across different industries. Plus, it reduces conflict which has been shown to increase retention rates by 67%, saving both recruiting and training cost. The good news is that emotional intelligence can be DEVELOPED! In this course, you will learn Emotional Intelligence techniques to: Prevent yourself from being sucked into other people's negative emotions by understanding why emotions are contagious Assess your own level of emotional intelligence and your strengths and weaknesses Understand how emotions work and how to develop awareness and recognize your own emotional states Take control of your thoughts and redirect your emotional state Catch negative emotions early and avoid triggers, in order to prevent yourself from escalating into unwanted emotional states like anger or fear Reduce and release stress so that it doesn't build up, making you more susceptible to negative emotional reactions Use quick, powerful 5-second strategies for overcoming negative emotions, including de-escalating anger and stopping yourself from crying Then, once you've developed awareness of and control over your own emotions, you'll explore emotional intelligence skills to handle other people's emotions and develop better communication and stronger relationships with your co-workers or staff. You'll learn how to: Identify non-verbal communication and body language that tells you what someone else is feeling Establish rapport and connect to others, allowing you to take on a position of influence and authority and be truly supportive Develop healthy empathy so that you can truly understand another person's perspective, while at the same time not being negatively impacted by their emotional state Listen and communicate effectively using proven reflective listening techniques and simple, powerful communication skills Handle others' emotional states, including apathy, defensiveness, anger, or crying Be an emotionally intelligent manager and create a more positive work environment with low conflict and high productivity So, are you ready to transform your life and career? If so enroll now, we look forward to seeing you in the course! Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason. So who are we? We are Joeel & Natalie Rivera, serial entrepreneurs, authors, speakers, and educators. We have over a decade of experience in the field of psychology and life coaching and our greatest passion is empowering others to live life on their terms, fulfill their potential, and embrace their greater purpose. All of our programs are designed based on our experience in coaching, social services, psychology, and education, as well Joeel's Masters Degree in Counseling and research on happiness for his dissertation for a PhD in psychology. We have over 800,000+ students from 200 countries. Additional Statistics that Demonstrate Why You Should Implement Emotional Intelligence Training in Your Business Investing in EQ could be the best investment you ever make in your organization. Here are several examples of why. After supervisors in a manufacturing plant received training in emotional intelligence, such as how to listen better and help employees resolve problems on their own, lost-time accidents were reduced by 50 percent, formal grievances were reduced from an average of 15 per year to 3 per year, and the plant exceeded productivity goals by $250,000 (Pesuric & Byham, 1996). In another manufacturing plant where supervisors received similar training, production increased 17 percent. There was no such increase in production for a group of matched supervisors who were not trained (Porras & Anderson, 1981). The US Air Force used emotional intelligence training and the EQ-I (Emotional Quotient Inventory, Multi-Health Systems, Toronto) to select recruiters and found that the most successful recruiters scored significantly higher in the emotional competencies of assertiveness, empathy, happiness and emotional self-awareness. They found that by using EQ to select recruiters, they increased their ability to predict successful recruiters by nearly three-fold. The immediate gain was a saving of $3 million annually. In a large beverage firm, using standard methods to hire division presidents, 50% left within two years, mostly because of poor performance. When they started selecting based on emotional competencies such as initiative, self-confidence, and leadership, only 6% left in two years. The executives selected based on EQ were far more likely to perform in the top third: 87% were in the top third. Division leaders with these competencies outperformed their targets by 15 to 20 percent. Those who lacked emotional competencies under-performed those that did by almost 20% (McClelland, 1999). Copyright Transformation Services, Inc. All Rights Reserved

课程标签

0人关注该课程

主题相关的课程