Emotional Competence: Emotional Intelligence and Resilience

所在平台: Udemy

课程主页: https://www.udemy.com/course/emotional-competence/

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课程简介

课程名称:情绪能力:情商与韧性 课程概述:本课程相当于一天的持续职业发展,深入探讨情绪的重要性以及如何巧妙而敏感地处理自身情绪和他人情绪的必要性。由尼尔·汤普森博士主讲,课程涵盖了发展情绪能力的一些重要方面。在工作场所,情感挑战层出不穷,涉及到我们自身的感受以及客户、患者、服务使用者、同事、经理等其他利益相关者的情感。应对这些挑战并没有简单的答案,但本课程提供的理解基础将使您能够积极而建设性地回应工作生活中的情感需求。课程旨在促进情绪韧性,帮助您抵御因情感挑战未能有效处理而可能出现的压力、焦虑和抑郁。 课程分为六个单元,前面有简短的介绍视频,结束时有总结视频和结业证书。课程是灵活的,您可以根据自己的节奏和时间安排进行学习。然而,最佳学习方式是线性进行,即在观看完介绍视频后再开始第一单元,完成第一单元后再开始第二单元,以此类推。在开始课程之前,请务必从课程主页下载并打印《模块伴侣电子书》,以便于您进行笔记、完成练习、记录学习情况,方便未来参考(或可能为您的雇主提供相关证明)。 我们希望您能从本课程中受益,获得有价值的洞见。处理情绪既可能是艰巨的任务,也可能是丰厚的回报。接下来的步骤是观看介绍视频(可从课程主页获取)并下载打印《模块伴侣》(同样可从主页获取)。无论采取何种顺序,二者都需在开始第一单元前完成。祝您学习顺利!

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课程详情

This course, the equivalent of a full day's continuous professional development, offers insights into the significance of emotions and the need to be able to handle them skilfully and sensitively - our own emotions and other people's. Dr Neil Thompson guides you through some important aspects of developing emotional competence. The workplace can be be a very emotionally challenging place, encompassing both our own feelings and those of the people we work with (clients, patients, service users, customers, colleagues, managers and other stakeholders). There are no easy answers to dealing with these challenges, but this course can provide a foundation of understanding that should make you better equipped to respond positively and constructively to the emotional demands of your working life. It should help to promote emotional resilience and equip you to fend off stress, anxiety and depression, all of which can arise if emotional challenges are not handled effectively. The course is divided into six lessons, preceded by a short introductory video and followed by a concluding video and certificate of completion. The course is flexible, in so far as you can proceed through it at your own pace and at times to suit you and your schedule. However, it is best followed in a linear fashion - that is, not beginning Lesson One until after you have watched the introductory video and not beginning Lesson Two until you have completed Lesson One, and so on. You will need to download the Module Companion E-book from the main page of the course and print it out so that you can use it for: (i) making notes as you proceed through the course; (ii) completing the exercises; and (iii) having a record of your learning for future reference (and possibly for your employers if they have paid for this course on your behalf). Please make sure you have a printed copy of the Module Companion available before you begin Lesson One. We hope you will find this course helpful and will benefit from the insights offered. Dealing with emotions can be very demanding, but also very rewarding. The next two steps you need to take are to watch the introductory video (accessible from the main course page) and download and print out your Module Companion (also accessible from the main course page) - it doesn't matter in which order you do them, but you will need to do both before beginning Lesson One. Good luck with your studies!

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