Decision Making: Solve Problems with Emotional Intelligence

所在平台: Udemy

课程主页: https://www.udemy.com/course/effective-problem-solving-and-decision-making/

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课程名称:决策:运用情商解决问题 课程概述:本课程探讨您在处理环境信息和运用情感推动决策方面的有效性。无论是早晨醒来还是晚上入睡,您都在不断地解决问题和做出决策。课程强调在面对各种问题时,怎样通过理性和情感意识来进行深思熟虑的响应。课程旨在帮助您主动寻找解决方案,以便及时做出决策,从而为公司和客户创造价值。 良好的决策能力意味着您能够清晰地识别问题,并有意识地制定有效的解决方案。课程强调在决策过程中,既要处理突发情况,也要管理可能影响有效决策的情感和冲动。此外,创造力和正念也是解决问题的重要组成部分,直觉这一常被忽视的决策过程在课程中得到了重视。 本课程基于Reuven Bar-On的情商综合评估中的决策部分,适合对如何更有效地解决问题和做出优质决策感兴趣的任何人。课程内容还包括激励创造力的方法,以及如何将正念应用于决策中。通过实践活动,学员将获得实用的提示,并能立即应用于实际情境。 课程包括一系列讲座和课程笔记,设置了一系列互动活动来增强学习体验。完成本课程后,您将能够: 1. 通过批判性思维和创造性问题解决方法做出更好的决策。 2. 识别并消除创造力的障碍,以促进创新工作环境。 3. 超越习惯思维,探索新的观察和反应方式。 4. 运用正念来评估各种选项,以做出更明智的决策。 请注意,课程要求参与者参与实践活动,进行反思和反馈讨论,单纯观看视频无法达到良好的学习效果。课程中包含八个实践活动,通过这些活动,您将能提升决策能力。 课程不断更新,以确保内容的时效性和相关性,所有材料均符合无障碍标准,视频画质高清,并配有语法正确的英文字幕。

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How effective are you at processing information from your environment and using emotion to drive your decision making?How rational and objective are you in problem solving and decision making?From the decision to rise in the morning to the decision go to close your eyes and go to sleep at night, you are constantly solving problems and making decisions. Throughout each day you are confronted with a variety of problems and decisions that require a rational, thoughtful response underpinned with good emotional awareness.This course is about proactively working towards solutions that help you to make timely decisions as you solve work problems to bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.Good decision making means that you can grasp problems and mindfully devise effective solutions. It means that you can deal realistically with situations as they arise and manage emotions and impulses that may disrupt effective decision making.Both creativity and mindfulness form a basic part of solving problems along with intuition. Intuition is a decision making process that is often overlooked in business. Applied in a mindful way, and used well, it can add richness and speed to developing realistic solutions to problems. Critical thinking to work in an emotionally intelligent manner forms a major component of the skills of decision making to overcome unconscious bias. This is covered in detail within the course.The course is based around the Decision Making component of Reuven Bar-On's comprehensive assessment of emotional intelligence. You do not need any knowledge of this model or about emotional intelligence to take the course. (It is important for me to stress that I have no commercial affiliation with Reuven Bar-on and the EQ-i 2.0 assessment.)This course is a standalone course for anyone interested in understanding how to solve problems and make good quality decisions more effectively. It forms part of a comprehensive course that explores emotional intelligence in more depth.The course covers the ways to stimulate creativity and looks in detail at the fashionable business technique of mindfulness. Within this course, mindfulness is applied to decision making.You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.The course is made up of a series of lectures and contains course notes. There are a series of interactive practical activities that involve some interaction with other people and some reflection.The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.By completing this course, you will be able toIdentify how to make better decisions through critical thinking and creative problem solvingRecognise and remove barriers to creativity to foster an innovative work environment producing practical solutionsDiscover ways to move beyond familiar ways of thinking and seeing the worldInvestigate new ways of listening, leading, responding, and innovatingUse mindfulness to evaluate all attributes of the different options available and make more informed decisionsPLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Your decision making cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.There are EIGHT practical activities included within the course that are designed to help you to develop your decision making capabilities. These areReflecting about the Emotional Intelligence CourseAssess your Decision MakingUnderstanding your RealityProblem Solving with SCAMPERImpulses and GratificationMindfulness: What Affects your Energy?An Exercise in Critical ThinkingLearning ReviewFor example, by completing the practical activity "Problem Solving with SCAMPER" you will enable to come up with new ideas when you're trying to develop or improve a product or service.This course is being continually refined and updated to ensure it remains current and relevant.The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.All PDFs can be completed online and are Section 508 / ADA Accessibility compliant. All videos are High Definition recorded in 1080p.All videos have grammatically correct English captions.Latest update - May 2025

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