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所在平台: Udemy |
课程主页: https://www.udemy.com/course/effective-email-writing-skills-advanced/
课程评论：没有评论
**课程名称：** 通过有效的电子邮件写作技巧建立形象 - 高级 **课程概述：** 本课程是关于有效电子邮件写作技巧的高级进阶课程。电子邮件是现代工作和生活中最重要的沟通方式之一。然而，并非所有人都擅长撰写专业的电子邮件。课程旨在帮助学习者掌握使电子邮件更加清晰、简洁、专业和富有影响力的关键技能。 **课程内容亮点：** * **回顾基础：** 快速回顾基础电子邮件写作的核心要素。 * **5W原则：** 学习如何运用“Who”、“What”、“When”、“Where”、“Why”来清晰地组织邮件内容。 * **倒金字塔结构：** 掌握如何运用倒金字塔结构来组织邮件，确保关键信息优先呈现。 * **语言优化：** 学习将复杂语言转化为简洁易懂的表述，并将负面表达转化为积极的沟通方式。 * **语调的力量：** 深入探讨电子邮件中的语调，学习七种不同语调的应用，以达到最佳沟通效果。 * **实用邮件模板与策略：** 提供各种具体情境下的邮件撰写策略和公式，包括： * 撰写完美的“外出自动回复”邮件。 * 如何回复咨询邮件。 * 撰写销售提案邮件。 * 如何拒绝无法实现的截止日期。 * 如何向同事或下属指出报告中的错误。 * 使用 FEED 模型对电子邮件提供反馈。 * 日常工作中的情境邮件示例，如： * 如何祝贺他人。 * 如何欢迎新员工。 * 亲属/同事/下属/客户去世的慰问信。 * 撰写道歉信。 * 辞职邮件格式。 **核心价值：** 本课程强调，良好的电子邮件写作不仅仅是语法正确，更关乎清晰的逻辑、专业的语调、有效的结构和简洁的表达。通过学习本课程，学习者将能够大幅提升他们的专业沟通能力，并在职业生涯中建立积极的个人形象。
Welcome to the Advanced course on Effective Email Writing Skills.We've all been there. You click open an email, and there's a long block of text that stretches beyond where you can see. Your first reaction is to close the window and flag the email for later. Much later.Email can be a useful communication tool, but not everyone uses it well. writing good business emails is no longer a "nice to have" skill-it's something that you absolutely need if you want to be as effective as possible in your professional life.Despite the rise of different forms of communication, email remains one of the most important methods of messaging for personal and business use. An email itself seems simple. But, there's actually quite a bit that goes into drafting a message. Apart from inculcating 7 C's in your email, a lot more emphasis has to be given on Tonality, Structure, Context, Construct, Simplicity and such more many things that makes a normal email an elegant, polished and professional one.Most of us in the business world use emails as the main, and in some cases, the only means of written communication. It's certainly true that anyone with rudimentary computer skills can compose and send an email. And anyone with basic social skills will know how to make sure their email isn't overtly insulting.On the other hand, think of all the poorly written emails you've received in your life. They may have been grammatically correct. But they didn't make a whole lot of sense.Just because a person can talk doesn't make them a good public speaker. Similarly, just because a person can write doesn't mean they can write good emails.Writing effective emails is a skill, and it's one you can learn. You'll need to practice too, but you've got a quarter of your working life to spend doing that. So why not spend some time getting to grips with the theory?We'll dig into what makes emails effective in a moment through this advanced course.1. Recap of Basic course on Effective Email writing2. Collecting thoughts through 5 Ws'3. Organizing structure of email with the Inverting Pyramid4. Converting complex language in to ‘Simple' one and Negative to Positive5. Tonality in writing and 7 types of tones6. Strategies, Formula / Proforma of emails in various situations as below.Ø Write the Perfect Out-of-Office (OOO) Auto ReplyØ Reply to enquiry emailsØ Sales Proposal emailØ Saying "No" to an unachievable project dead lineØ Address counterpart / subordinate about errors in their reportØ Giving feedback on email using FEED modelØ Sample of few situational emails of day to day professional life as follows:§ How to congratulate someone§ How to welcome a new employee§ Condolence Mail on Death in Family (of a Senior / Colleague / Subordinate / Client)§ Write an Apology§ Format For Resignation Email
