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Skills and strategies to improve debt recoverySmall Business Owners:Wouldn't you like a strategy to reduce your current debt?Wouldn't you like a strategy to manage your ongoing overdue customer invoices?Wouldn't you like to streamline your office procedures and save money?"Effective Debt Collection Strategies" is about controlling the activities of debt collection with systematic strategies so your customer knows you are serious about the credit you provide and you want to be paid by due date?My Experience to Deliver this CourseI am a business manager, qualified trainer and small business owner. My background has been in office administration and then business management for over 25 years in 20 different industries. Cash flow control and cost management in addition to accounting, budgeting and debt collection has been my strengths. So I would like to share my knowledge and experience with small business owners to increase their recovery rate of customer debt.What You Will LearnSkills and Strategies to improve Customer Debt RecoveryCost of Running a LedgerWhy don't customer pay? You will learn some reasons?The cost of running a debtor's ledger.The cost to the business to write off a sale.Evaluating Office ProceduresEvaluating office procedures to identify inefficiencies. A detailed a Debtor's Ledger Health Check Questionnaire is attached to the course resources to assist in the evaluation.Policies and ProceduresThe importance of policies and procedures in a businessWhich are the important policies needed to manage a ledger?Strategy to Reduce the Current DebtEvaluate the current customer debt and using a strategy to reduce it.Clean up the old ledger so you have a manageable system.Step by Step Advice and a Strategy to Manage Overdue InvoicesProcess invoices, payments, credits, complaints and reportsUse the overdue invoice strategyDeal with customer excusesRun customer debt monitoring meetings with an agendaUse a detailed phone call script to give callers confidenceWhat am I going to get from this Course?For Everyone:Learn how to control customer debt, reduce your stress and save moneyMany forms and templates such as:Debtor's Ledger Health Check QuestionnaireA Phone Script - for people who are uncomfortable making collection callsCollection lettersAn agenda for meetingsPayment installment agreementThe Strategy to reduce the current debtFor Small Business Owners in Particular:Debtor's Ledger Health Check QuestionnaireA Strategy to reduce the current customer debtA Strategy to proactively manage the ongoing overdue invoicesFor Current and Future Bookkeeping, Accounts Receivable and Administration employees and students:Efficient methods of controlling Customer debtWays of dealing with customer excusesWays of streamlining your office proceduresJoin me in the courseI am sure you are like most people who go into business; you are doing it to make money, and you feel you need to give credit to make sales. Debt collecting costs you money. So let's give you a new strategy of running your business, so you can reduce that cost considerably and keep a good relationship with your customer.

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