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所在平台: Udemy |
课程主页: https://www.udemy.com/course/effective-communication-tactics/
课程评论：没有评论
课程名称：现代职场有效沟通策略 课程概述：本课程旨在帮助学员提升在现代职场中的沟通技巧。随着日常沟通方式的变化，发送电子邮件和即时消息已成为常态。数据显示，平均每人每天发送52条短信和接收121封电子邮件，而在2020年至2022年间，虚拟会议的比例从48%激增至77%。在《现代职场有效沟通策略》课程中，学员将学习如何撰写针对特定受众的专业电子邮件，掌握Microsoft Outlook平台的使用，确保信息的有效传达。 课程内容包括： - 使用Microsoft Outlook工具撰写内部和外部的专业电子邮件，设置专业邮箱签名，创建外出回复，及高效整理收件箱。 - 在Teams中通过状态指示了解同事的可用性，创建小组聊天，管理短期项目，分享文件并安排会议。 - 在Teams会议中引入协作元素，如分组讨论、屏幕共享、白板应用、实时字幕和民意调查，以提升会议的互动性和有效性。 - 设置会议选项以掌控虚拟会议体验，并录制会议以便后续分享重要信息。 - 在MS Teams中引入Viva套件，增强工作场所的联系，利用Viva Connect加强与组织的关系，通过Viva Engage建设社区并参与共享活动。 - 使用Viva Insights更好地理解个人的工作方式，并对同事给予认可与反馈。 - 通过Viva Learning参加微软Teams内部的虚拟学习课程，抓住学习机会。 课程包括：2小时以上的视频教程，共36个独立讲座，完成后颁发证书。
Are you sending emails and texts every day? According to one research, the average person can send up to 52 or more texts daily. At work, the average person can send and receive nearly 121 emails each day, according to another. Did you know that between 2020 and 2022, the percentage of virtual meetings skyrocketed from 48% to 77%.In this Effective Communication Tactics for the Modern Workplace course, learn to craft expert email honed to your audience. Effectively manage the Microsoft Outlook platform to find what you need and send professional and effective email messages.When sending instant messages, explore using chats to manage short-term projects and utilize tools like status in Microsoft Teams to communicate effectively with co-workers. Manage your conversations to share files and even schedule a Teams meeting directly from a chat.Discover tools to make your virtual meetings collaborative and effective with breakout rooms, polls, and real-time captions. Set meeting options to ensure your virtual meeting experience runs how you want it to.Bring the Viva Suite into MS Teams to build communities and participate in leadership opportunities through Viva Engage. With Viva Insights, gain a new understanding of how you work and take advantage of learning opportunities through Viva Learning.In this course, students will learn how to:Craft professional emails for internal and external parties using the Microsoft Outlook platform tools.Set up professional email signatures, create out-of-office replies, and learn to search and organize your inbox effectively.Use status in Teams to know when co-workers are available to communicate with and to inform others of your availability.Create small group chats and use them to manage short-term projects by sharing files, scheduling meetings, and sharing critical communication.Bring collaborative elements into a Teams meeting like break out room, screen sharing, the Whiteboard app, live captions, and polls.Set the meeting options to control the virtual meeting experience and record meetings to share important information.Bring Viva into MS Teams to create a connection in the workplace.Use Viva Connect to bring users closer to the organization and Viva Engage to build community and shared events.Utilize Viva Insights to better understand how you work and provide praise and feedback to co-workers.Embrace learning opportunities with Viva Learning by attending virtual courses inside Microsoft Teams.This course includes:2+ hours of video tutorials36 individual video lecturesCertificate of completion
