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所在平台: Udemy |
课程主页: https://www.udemy.com/course/e-commerce-psychology/
课程评论:没有评论
**课程名称:** 电子商务心理学 **课程概述:** 这是一门面向初学者的课程,旨在揭示电子商务与心理学之间的联系,帮助您更好地理解在线客户的行为。虽然创建电子商务网站在技术上已变得相对容易,但要运营一个成功的网站,关键在于能否预测产品对在线客户的吸引力。本课程强调,将人类心理的细微之处融入到产品定价、选项、呈现方式以及情感化描述、醒目的图像和多媒体内容的结合中,是取得成功的唯一途径。您将学习到如何利用心理学原理来影响客户决策,而无需深厚的心理学背景。 **核心内容:** 本课程将探讨设计、营销和心理学在创建高效电子商务网站中的结合。具体内容包括: * 在线销售周期 * 三位一体大脑模型在电子商务中的应用 * 信任的心理学 * 选择的心理学 * 决策的心理学 * 价格与质量感知 * 稀缺性与紧迫性的心理学 * 互惠与奖励的心理学 * 设计的影响力 * 色彩对销售的影响 * 有效表单设计 * 行为条件反射 * 利用自我认知的不一致性 * 电子商务中的故事讲述 * 撰写有效的商品描述 * 社会认同与用户生成内容 * 设计有效的客户评价页面 * 客户的心理测量细分 * 电子商务中的个性化 **先修要求:** 无。只要您有过在线购物的经历,就能理解课程内容。无需心理学知识,所有概念都将以通俗易懂的语言讲解。**请注意:本课程不提供字幕,需要您能够理解英语。** **学习级别:** 初级至中级(电子商务心理学领域)。 **课程产出:** 完成课程后,您将获得一份“电子商务心理学”的证书,可添加到您的简历中。 **课程不包含内容:** 本课程**不**涉及使用 HTML/CSS/脚本语言进行网页开发,也**不**涉及实际编码、实施或发布电子商务网站。此外,虽然会涵盖许多心理学概念,但重点在于其实际设计应用,而非理论认知或行为的深层探讨。 **重要提示:** * 本课程的许多内容也包含在我们更全面的课程“心理驱动的网页设计”中。如果您已修读过该课程,不建议重复学习本课程。 * **本课程不提供字幕。**
This course is part of our "Psychology Driven Web Design" collection.This is a beginner level course as e-commerce psychology is concerned.Please note that NO subtitles are available with this course.GENERAL DESCRIPTIONWhile it is relatively easy today, thanks to Shopify, BigCommerce, 3DCart, WooCommerce, and other alternatives, to create an e-commerce store, operating a successful one is far from trivial, because you have to be able to predict, how the products you present in your shop will appeal to your online customers. There is no standard procedure you can follow and, therefore, factoring in idiosyncrasies of human psychology in each case is the only sure way to thrive in this field. Indeed, for any product or service you want to sell online, you must not only decide about price, options, and presentation but also be able to combine affective descriptions, salient images and multimedia to produce the kind of impact that interactions in real life can. Psychology is certainly the tool you must use to sell.But of course, this doesn't mean you need a degree in psychology to create an e-commerce website that converts. Most concepts in psychology are simple enough so that they can be used without having to study the intricacies of the theories behind them.Right after you start this course, you'll find out why human beings are irrational, forgetful, and biased, why their decisions are error-prone, instinctive, and unconsciously conditioned, and why they react to situations emotionally, intuitively and subjectively. This will then inspire you to learn to take perceptual biases of your customers, their motivations, emotional states, and unconscious desires into consideration when creating your e-commerce websites.COURSE CONTENTIn this course, we will look at the conjunction of design, marketing, and psychology for creating effective e-commerce websites. We will discuss, among many other things, the online sales cycle; using the triune brain model in e-commerce; the psychology of trust; the psychology of choice; the psychology of decision making; the price and quality perception; the psychology of scarcity and urgency; the psychology of reciprocity and rewards; the influence of design; the effects of colors on sales; effective form design; behavioral conditioning; using the inconsistency of the self; storytelling in e-commerce; writing effective product descriptions; social validation and user-generated content; designing effective testimonial pages; psychographic segmentation of customers; personalization in e-commerce; …PREREQUISITESThere are no prerequisites for this course. If you have ever shopped online, you can follow all the lectures. No literacy in psychology is required as all necessary knowledge will be conveyed in laymen's terms. However, you must be able to understand English without needing subtitles.THE LEVEL OF STUDYThis course is for those who are at a beginner to intermediate level as e-commerce psychology is concerned.You will receive a valuable certificate in "E-Commerce Psychology" that you can add to your CV when you finish this course.WHAT THIS COURSE IS NOT ABOUTThis course is NOT about learning web development using HTML / CSS / Scripting Languages. It is also NOT about encoding, implementing, or publishing an actual e-commerce website on some platform.This is also NOT a psychology course. While a great number of topics are covered here that are usually taught within the curriculum of a psychology course, the emphasis is always on practical design implications of these and NOT on theoretical notions of cognition or behavior.IMPORTANT NOTE: MOST PARTS OF THIS COURSE ARE ALSO CONTAINED IN OUR COURSE "PSYCHOLOGY DRIVEN WEB DESIGN". IF YOU HAVE TAKEN THAT COURSE ALREADY, WE DO NOT RECOMMEND THAT YOU TAKE THIS COURSE.IMPORTANT NOTE: WE DO NOT OFFER SUBTITLES IN THIS COURSE.