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所在平台: Udemy |
课程主页: https://www.udemy.com/course/dynamics-365-field-service-functional-consultant-mb-240/
课程评论：没有评论
课程名称：Dynamics 365现场服务功能顾问 (MB-240) 课程概述： 本课程针对希望获取微软认证的Dynamics 365现场服务功能顾问认证的学员。课程主要内容包括了解MB-240考试的结构和内容，考试代码是MB-240，属于中级水平，面向功能顾问，支持多国语言，包括简体中文。考试的及格分数为700分（满分1000分），时长约120分钟，费用因国家而异。 技能评估： MB-240考试评估学员在以下技术任务中的能力： 1. 配置现场服务应用（20-25%）：设置现场服务应用，包括资源、区域、产品和服务定价的定义。 2. 管理工作订单和客户资产（25-30%）：创建和管理工作订单、事件类型和客户资产。 3. 调度和分配工作订单（15-20%）：利用调度工具（例如调度板和调度助手）管理工作订单。 4. 管理现场服务移动应用（5-10%）：为一线工作人员安装、配置和使用现场服务移动应用。 5. 管理库存和采购（5-10%）：处理现场服务上下文中的库存水平、采购流程和退货。 6. 实施微软Power平台（5-10%）：整合和利用Power平台工具（如Power Automate、Dynamics 365远程协助和Dynamics 365指南）以增强现场服务解决方案。 理想候选人简介： 本认证面向负责配置和实施Dynamics 365现场服务解决方案的功能顾问。候选人应具备以下知识： - 现场服务原则和流程 - 工作订单生命周期管理 - 资源调度和优化 - 与微软Power平台及其他Dynamics 365应用的集成 - 行业术语和最佳实践 准备资源： 为了准备MB-240考试，可以考虑以下资源： - 官方学习指南：提供考试目标的详细信息及链接到额外学习材料。 - 讲师指导培训：课程MB-240T00-A提供关于配置和实施Dynamics 365现场服务解决方案的全面培训。 - Microsoft Learn模块：免费、按自定进度学习的路径，覆盖Dynamics 365现场服务的各个方面。 - 练习评估：通过微软免费练习评估测试准备情况。 考试注册： 您可以通过官方微软认证页面安排MB-240考试。
Certainly! Here's a comprehensive overview of the Microsoft Dynamics 365 Field Service Functional Consultant Associate (MB-240) certification exam:Exam OverviewExam Code: MB-240Certification: Microsoft Certified: Dynamics 365 Field Service Functional Consultant AssociateLevel: IntermediateRole: Functional ConsultantLanguages Available: English, Japanese, German, French, Spanish, Portuguese (Brazil), Italian, Chinese (Simplified)Passing Score: 700 out of 1000Exam Duration: Approximately 120 minutesExam Price: Varies by country; please check the official Microsoft exam page for pricing in your region Skills MeasuredThe MB-240 exam assesses your ability to perform the following technical tasks:Configure Field Service Applications (20-25%)Set up the Field Service application, including defining resources, territories, and product and service pricing.Manage Work Orders and Customer Assets (25-30%)Create and manage work orders, incident types, and customer assets.Schedule and Dispatch Work Orders (15-20%)Utilize scheduling tools like the Schedule Board and Schedule Assistant to manage work orders.Manage the Field Service Mobile App (5-10%)Install, configure, and utilize the Field Service mobile application for frontline workers.Manage Inventory and Purchasing (5-10%)Handle inventory levels, purchasing processes, and returns within the Field Service context.Implement Microsoft Power Platform (5-10%)Integrate and leverage Power Platform tools such as Power Automate, Dynamics 365 Remote Assist, and Dynamics 365 Guides to enhance Field Service solutions.Ideal Candidate ProfileThis certification is intended for functional consultants responsible for configuring and implementing Dynamics 365 Field Service solutions. Candidates should have a solid understanding of:Field service principles and processesWork order lifecycle managementResource scheduling and optimizationIntegration with Microsoft Power Platform and other Dynamics 365 applicationsIndustry terminology and best practicesPreparation ResourcesTo prepare for the MB-240 exam, consider the following resources:Official Study Guide: Provides detailed information on exam objectives and links to additional learning materials.Instructor-Led Training: Course MB-240T00-A offers comprehensive training on configuring and implementing Dynamics 365 Field Service solutions.Microsoft Learn Modules: Free, self-paced learning paths covering various aspects of Dynamics 365 Field Service.Practice Assessments: Evaluate your readiness with Microsoft's free practice assessments.Exam RegistrationYou can schedule the MB-240 exam through the official Microsoft certification page:Register for Exam MB-240:
