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所在平台: Udemy |
课程主页: https://www.udemy.com/course/dy365-customer-insights-journeys-overview/
课程评论：没有评论
课程名称：DY365 客户洞察 - 旅程概述 课程概述：DY365 客户洞察 - 旅程概述课程旨在帮助商业用户、功能顾问和客户关系管理（CRM）专业人士自信地开始使用 Dynamics 365 客户洞察 - 旅程。无论您是初次接触该平台还是想要提升技能，本课程将带您了解最重要的工具和功能，以帮助您创建有效的实时营销旅程。 您将学习到： - 如何导航界面并设置环境 - 基于实时数据创建和管理受众群体细分 - 设计响应式电子邮件、模板、内容块和短信 - 构建由客户行为触发的自动化旅程 - 使用同意和偏好工具保持合规 - 利用内置分析和报告跟踪绩效 课程结束时，您将能够独立构建自己的旅程、管理活动并提高参与度，无需具备技术背景。您还将获得： - 实用的逐步演示和演示 - 可应用于您角色的真实营销示例 - 帮助您更快入门的模板和工具 - 理解平台和动手实践所需的努力，包含每个模块提供的10小时微软资源。 如果您准备好释放客户洞察 - 旅程的价值，那么这个课程就是为您量身定制的。谢谢！
DY365 Customer Insights - Journeys Overview is designed for business users, functional consultants, and CRM professionals who want to start using Dynamics 365 Customer Insights - Journeys with confidence.Whether you're completely new to the platform or looking to sharpen your skills, this course walks you through the most important tools and features to help you create effective, real-time marketing journeys.You'll learn how to:Navigate the interface and set up your environmentCreate and manage audience segments based on live dataDesign responsive emails, templates, content blocks and SMSBuild automated journeys triggered by customer actions Stay compliant using consent and preference toolsTrack performance using built-in analytics and reportingBy the end of this course, you'll be ready to start building your own journeys, managing campaigns, and improving engagement without needing a technical background.You'll also get access to:Practical walkthroughs and step-by-step demosReal marketing examples you can apply in your roleTemplates and tools to help you get started fasterEfforts required to understand the platform and be hands on. - 10 hrs Microsoft resources provided in each module - learn as you create with the modules. If you're ready to unlock the value of Customer Insights - Journeys, this course is for you.Thank you!!
