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所在平台: Udemy |
课程主页: https://www.udemy.com/course/dread-free-difficult-conversations-speak-up-with-courage/
课程评论：没有评论
课程名称：无畏艰难对话：勇敢表达 课程概述：在生活中，我们常常面临需要与同事或朋友进行艰难对话的时刻，但却因为担心对方的反应而犹豫不决，甚至选择沉默。虽然我们希望维护和平，避免冲突，但最终这种内心的不安只会加重。这个课程旨在教会你如何在关键时刻表达自己的想法，无论这种想法有多么令人不舒服。能够有效沟通的好处远超出这种不适感。 大多数人面对艰难对话时常常退缩，因为缺乏安全感来应对这些对话的技能。他们可能低估了不进行对话对自尊心的影响，以及因此所消耗的宝贵时间。该课程的讲师拥有二十多年教学和辅导这方面的经验，曾与来自不同领域、职位和文化背景的客户合作，提供实用技能。 在这个课程中，你将学习到： - 为什么进行艰难对话如此重要 - 如何驾驭对表达意见的焦虑 - 如何以坚定的方式进行沟通，以达到最佳的对话结果 - 如何通过理解对方的观点和寻找共同点来准备你的信息 - 如何应对与同事、经理、下属或朋友之间的艰难对话 - 在被动攻击的情况下如何处理操控行为 课程包含大量实用的技巧、示例和练习，帮助你逐步提升，同时邀请你将所学知识立即付诸实践。该课程没有先决条件，任何对课程标题感兴趣的人都适合参与。诚挚邀请你加入这个课程，一起学习如何更好地进行艰难对话！
You know the feeling: you have something difficult you want to say to a colleague or friend. But you're worried about how they'll react, figure, "Why rock the boat?," and talk yourself out of it. You attempt to ignore it, but of course, nothing changes, and you find yourself dwelling on what it is you want to tell them. You want to keep the peace and avoid a conflict, so again, you stay quiet. You try to let it go to avoid an uncomfortable conversation, but that discomfort just stays with you.My aim in creating this course was to teach you to be able to speak up when it really matters no matter how uncomfortable that idea seems to you now. The benefits of being able to do this far outweigh the discomfort, I promise. You may have trouble speaking up when you disagree, struggle to give difficult feedback to a report, need to shape the way your manager manages you, or figure out how to say "no" to what a stakeholder wants you to do.Most people shy away from these types of tough conversations, because they don't have the skills to approach them in a way that makes them feel safe. They may downplay the impact not having the conversation is having on their self-esteem but also the sheer amount of time they spend thinking about the unresolved issue.I've been teaching and coaching people on this subject for over two decades and have worked with my clients on it across industries, jobs levels and cultures. I'd like to give you all of my own hard-earned tools to help you tackle your difficult conversations and develop the muscle that will only grow stronger with practice.In this course, you will:Learn why having difficult conversations is so importantTame your anxious thinking around speaking upSpeak assertively (not passively or aggressively) to get the best outcome from your conversationPrepare your message by understanding the other person's point of view and finding common groundTackle those tough conversations, whether with a peer, manager, direct report, or friendDeal with manipulation when passive-aggression is at playThe course is full of practical tips, examples and exercises you can build on one step at a time along with invitations to put what you're learning into practice, immediately.There are no prerequisites to taking this course. If the title pulled you in, then this course is for you. Please join me in this course!
