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所在平台: Udemy |
课程主页: https://www.udemy.com/course/disciplinary-matters/
课程评论：没有评论
## 课程总结：《领导纪律会议和调查》 本课程旨在帮助管理者掌握有效处理员工纪律问题的技巧，无论是**非正式的初步沟通**还是**正式的调查和会议**。 **核心内容包括：** * **非正式解决：** * 识别何时适用非正式解决方案。 * 如何为非正式谈话做准备。 * 建设性地表达你的担忧。 * 避免常见的错误。 * 制定改进计划并跟踪进展。 * **正式调查与会议：** * 确定何时需要进行正式调查。 * 如何收集证据和证人陈述。 * 撰写调查报告的关键要素。 * 准备正式纪律会议。 * 明确会议参与者及其角色。 * 如何处理指控。 * 在决定适当的处罚时需考虑的因素。 课程强调了**公平、客观**地处理纪律问题的重要性，并提供实操指导，以应对从轻微的迟到早退到严重的欺凌、骚扰、盗窃等各类违规行为。通过妥善处理这些问题，管理者可以**提高生产力、改善员工士气并维护良好的工作关系**。
Disciplining employees can be a daunting prospect for managers, but doing so fairly and objectively is crucial for making sure that your employees meet the standards you require. Organisations can face a wide range of disciplinary issues, from relatively minor problems like poor timekeeping and excessive chatting to more serious problems such as bullying and harassment, theft, fraud or the misuse of company equipment. If left unaddressed, even minor issues can have a profound impact on productivity, morale and working relationships - so it's essential to address them as quickly and effectively as possible. Informal disciplinary conversations aren't part of an organisation's formal disciplinary procedure - but they can be a very effective way of tackling issues at an early stage before they become more serious, with a focus on helping the employee to improve rather than imposing sanctions. This course looks at: Common situations where informal resolution can be effective How to prepare for the conversation Exploring your concerns in a constructive way How to avoid common pitfalls Agreeing steps for improvement and monitoring progress Some more serious disciplinary matters may require investigation, and this will require the appointment of an investigator whose role it is to gather evidence, interview witnesses to the alleged misconduct and determine whether or not there is a case to answer. If the investigator decides that this is the case, there will need to be a formal disciplinary meeting at which the employee is present and the investigator's report into the misconduct will be presented. As chair of a formal meeting, you'll need to ensure that you follow the correct procedure and deal with the allegations fairly and consistently. This course looks at: When an investigation might be necessary How to gather evidence and collect witness statementsWhat to include in an investigation report How to prepare for a formal disciplinary meeting Who should attend and what their roles are How to deal with the allegations What to consider when deciding an appropriate sanction
