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所在平台: Udemy |
课程主页: https://www.udemy.com/course/digital-human-leadership/
课程评论：没有评论
**课程名称：** 数字人类领导力：领导才华横溢的团队 **课程概述：** 这门课程颠覆了传统的以结构、控制和自上而下的沟通为核心的领导力观念。在数字时代，领导力被重新定义为一种以人为本、赋能团队的艺术。课程将引导您深入理解如何在数字业务环境下，通过包容性的决策、开放的沟通、协作以及对个体、团队和人类动机的实际理解，最大限度地发挥团队的潜能。 课程讲师 Dale Roberts 拥有二十年的数字业务领导经验，曾服务于 HSBC、Unilever、Nissan 等众多国际知名企业。他将结合自身在专业服务和客户成功团队中的实战经验，以及在人类和组织心理学（特别是 Deci 和 Ryan 的自我决定理论）方面的研究，帮助您重新审视对领导力、管理和激励团队的固有认知。 **您将学到：** * 如何成为一名更优秀的领导者和管理者 * 有效的辅导和指导技巧 * 实用的授权策略 * 真正激励员工的要素 * 影响和说服他人的有效方法 * 现代领导力的核心原则 * 如何进行棘手的对话 * 如何成为一名令人追随的领导者 * 成为高效管理者所需的工具 * 如何理解客户及其需求 * 如何对客户进行细分管理 * 如何管理你的上级 * 如何平衡客户需求与企业利益 这门课程是数字业务领导力的权威指南，致力于培养 principled（有原则的）、human-centred（以人为中心的）领导者，专注于您团队的成功、您个人的成长以及为组织实现最佳绩效。课程将帮助您成为一位更友善、更成功的领导者。
Until recently, leadership mostly focused on notions of structure, control and process. The tools of leadership were about hierarchy, oversight, top-down communication and unilateral decision making. Today, digital business has revolutionised the way we work and leadership demands getting the most from teams of skills individuals through inclusive decision making, open communication, collaboration and a practical understanding of individual, team and human motivations.Dale Roberts is an author and speaker on digital business leadership and customer success. He has lead professionals services and customer success teams in digital businesses for two decades and has advised major, global businesses including HSBC, Unilever, Nissan, Expedia, IBM, Tesco, Ikea and Nestle. This course is based on his experience some of which has definitely been learned the hard way. The real-life experience has also been complimented by research and studies into human and organisational psychology and leans into work from Ed Deci and Richard Ryan on Self Determination Theory amongst others. The course will encourage you to re-examine what you assume about leadership, management and motivating a team of people towards a common goal.This is the definitive course on leadership in digital businesses and teaches principled, human-centred leadership focused on the success of your team, your own personal growth and the best possible performance in support of your organisation.And it will make you a kinder and more successful leader.You will learn;Be a Better LeaderBe a Better ManagerHow to coach and mentorEffective delegationWhat really motivates people in the workplaceThe right way to influence and persuadeThe principles of modern leadershipHow to have difficult conversationsBe a leader that people want to followThe tools you need to be an effective managerHow to understand your customers and their needsHow to segment your portfolio of customersHow to manage your managerHow to balance the needs of your customer and your business
