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所在平台: Udemy |
课程主页: https://www.udemy.com/course/developing-emotional-intelligence-in-teams/
课程评论：没有评论
课程名称：团队中的情绪智力培养 课程概述： 本课程旨在提高您在小组或大型团队中有效合作的能力，提升沟通技巧和建立良好关系的能力。随着21世纪团队合作的复杂性增加，团队的卓越表现不再单纯依赖团队领导者的技能，管理工作环境中的情绪气候变得至关重要。这门课程教您如何主动与他人协作，从而更有效地沟通并为公司和客户创造价值。 课程内容包括情绪智力的技能、过程和工具，这些知识也能影响您生活的其他方面。与传统看法不同，课程着重探讨情绪的多样性而非简单的正负情绪分类。此外，课程讨论团队成员的优劣势及其带来的情感变化，同时讲述在变化中的情绪管理和增强个体及团队的韧性。 冲突和分歧在团队中是不可避免的，但关键在于如何管理这些冲突。课程关注情绪智力的外在表现，包括同理心和社交技巧，适合任何希望与他人更有效合作的人士。课程还涵盖了DISC模型，帮助学员理解和识别四种行为风格，从而提升团队合作效果。 参与者将通过一系列互动练习与他人一起反思并评估团队动态。此外，课程包含七个实用活动，旨在帮助学员和团队发展合作能力，包括团队情绪智力清单、情绪热键探索及行为风格评估等。 课程形式为讲座与实践相结合，相当于8至12小时的培训。请注意，若您不愿意参与实践活动，可能无法最大限度地获得学习效果。 学习目标： - 确认情绪智力对团队工作成果的积极影响 - 理解冲突的必然性及其在健康关系中的作用 - 分析自己的行为风格并与不同风格的他人有效合作 - 探索人们在变化中的行为表现及所经历的情绪 - 培养社交技巧和情绪智力 这门课程不断更新以保持其现实意义，可以在Udemy平台获取更多信息。
How effective are you at working with other people in small groups or in larger teams?How good are you at communicating and building effective relationships?How are you working with the emotional intelligence of your team and developing emotional intelligence in the workplace?The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader. What matters is how the team manages the emotional climate under which they are working - in other words, effectively managing emotional intelligence in the workplace.This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the emotional intelligence skills, processes and tools taught in this course can bring value to other aspects of your life.People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way. The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. Good team working means that you can understand how each other works together. It means that you can have an understanding of other people's strengths and limitations through the way in which they use they prefer to approach situations, their focus and their behaviour. The course, also, covers working with the emotions experienced during change and ways to develop resilience in individuals, teams and organisations.Some disagreement and conflict will be inevitable as this is where learning, creativity and understanding occurs. It is not that conflict occurs that is the issue, it is how it is managed by the individuals involved, the team and the leader. The course is based around the outer world component of emotional intelligence focusing on empathy and social skills. This course is a standalone course for anyone interested in understanding how to work more effectively with others within teams. It compliments other courses that explore emotional intelligence in more depth.The course covers the DISC model looking at the behaviours of Dominance, Influence, Steadiness and Compliance and how these work together in teams. You get the opportunity to look at the four behavioural styles and how you can work better with others who have a different style to your own. Completing the assessment to determine your own DISC style, will enable you to have a better understanding of your preferences and focus and how these differ from your team co-workers.You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.The course is made up of a series of lectures and contains comprehensive course notes. There are a series of interactive exercises that involve some activity with other people and some reflection.The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Team working cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.There are SEVEN practical activities included within the course that are designed to help you and your team to develop your team working capabilities. These areReflecting about this Course on TeamsAssessing the Dynamics of your TeamTeam Emotional Intelligence ChecklistExploring Emotional Hot ButtonsAssessing your Behavioural Style Your Least Preferred StyleReview your LearningAll of these practical activities require you to engage with your team and do some work outside of the course. This course is being continually refined and updated to ensure it remains current and relevant.All videos are High Definition recorded in 1080p. All PDFs can be completed online and are Section 508 / ADA Accessibility compliant. All videos have grammatically correct English captions.Latest update - April 2025CPE (Continuing Professional Education)Learning ObjectivesIdentify how team working through emotional intelligence can lead to better outcomesRecognize why some conflict is to be expected and why it is a part of healthy relationshipsExamine behavioral styles with a focus on your style and how to work with others with different stylesAscertain how to work to build the hearts and minds of your teamExplore how people can behave and react to change and the emotions experienced in changeDevelop and build your social skills and your emotional intelligenceFor additional information, including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.
